Grenco Science - Reviews and experiences

I ordered something on Black Friday and then on Monday I realized I got the wrong thing. I sent an email to the company asking if I could change it and they said yes! My boyfriend ended up ordering the thing I wanted, so everything turned out great. They were super nice and understanding, it totally made my day! I'm excited to try out the thing I actually wanted. Maybe I'll order the other thing again on purpose, haha!

I bought this awesome vape that was working so great. It was a bit expensive but totally worth every penny. But then, it started getting all gunky and clogged up, so I had to clean it a ton. And then, after a few months, the part inside actually broke. I reached out to customer service for some help, but they pretty much said there was nothing they could do. Can you believe that? I just wanted a replacement part so I could keep using my vape, but they didn't seem to care one bit. I was so annoyed.

I got a gpen connect about a year ago but I'm bummed out by how it turned out and the customer service wasn't great either. After using it only a handful of times, the thing just stopped working. No matter how much I tried to clean and fix it, the problem wouldn't go away. When I contacted customer service without a receipt, they basically said they couldn't help me. The lack of support really left me annoyed and disappointed with the brand's service.