Lily O'Brien's

Lily O'Brien's reviews

3 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
33%
Would buy here again
Ordering
8.0
Service
6.6
Pricing
6.6
Delivery
5.4

Featured Reviews

Spotlight: What are our customers saying?

Positive

Quick and helpful customer service

9.0

"The customer service at this place was awesome, eh! I had a question about my order and the staff member was really quick to help me out. They gave..."

Critical

Chocolates for sick relative in Kerry

5.0

"Oh man, I was so disappointed! I ordered some chocolates for my sick relative in Kerry to cheer them up during a rough patch. But guess what? The c..."

Most Voted

Quick and helpful customer service

9.0

"The customer service at this place was awesome, eh! I had a question about my order and the staff member was really quick to help me out. They gave..."

Reviews (3)

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Chocolates for sick relative in Kerry

W

26 reviews

5.0
Overall Rating
Would buy here again
No

Oh man, I was so disappointed! I ordered some chocolates for my sick relative in Kerry to cheer them up during a rough patch. But guess what? The chocolates never showed up, and I didn't get any explanation at all. I was left feeling frustrated and let down because of the lack of communication and poor service. Needless to say, I won't be using this service again.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
2.0

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Lemon Meringue Pie and Fruit & Nut chocolates

F

10 reviews

6.0
Overall Rating
Would buy here again
No

I was really let down by the chocolates I got from this place. The Lemon Meringue Pie flavor was just terrible, and the whole taste was boring and bland. Plus, they were way too expensive for what I got. I wish I hadn't bought them as a gift and I wouldn't suggest them to anyone.

Detailed Ratings

Order
8.0
Service
6.0
Price
4.0
Delivery
6.0

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Quick and helpful customer service

E

1 reviews

9.0
Overall Rating
Would buy here again
Yes

The customer service at this place was awesome, eh! I had a question about my order and the staff member was really quick to help me out. They gave me all the info I needed and were super friendly the whole time. They also worked hard to fix my issue and made sure I was happy with everything. Overall, I was really impressed with how they treated me as a customer at this spot.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

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About Lily O'Brien's

Lily O'Brien's is an Irish chocolatier founded in 1992 by Mary Ann O'Brien. Following her passion for chocolate and having honed her skills at the hands of master chocolatiers in both South Africa and Europe, Mary Ann started her chocolate making enterprise from her kitchen in Co. Kildare, Ireland. The company, named after her daughter, Lily, has since evolved into a renowned brand recognized for its high-quality chocolates and innovative recipes. Lily O'Brien's produces a wide range of products including boxed chocolates, chocolate bars, and desserts, catering to both the retail and foodservice sectors. The company emphasizes the use of high-quality ingredients and artisanal production techniques. Over the years, Lily O'Brien's has expanded its distribution network, making its chocolates available in multiple countries around the world.

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Contact Information

🌐 lilyobriens.co.uk

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Last update: November 29, 2024

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