Puritans Pride - Reviews and experiences

I ordered some vitamins and supplements from this company but they were always out of stock. My last order never came and they didn't answer my emails. I had to call three times to cancel the order and they still took money from my bank account. Absolutely terrible service!

This company is a total disaster! I thought I was just making a simple online purchase, but boy was I wrong. First, my order didn't go through because some items were out of stock - fair enough, but then the list of unavailable items just kept getting longer. After waiting for 1 and a half weeks, I called and insisted that they send the in-stock items right away. But even after two days, nothing happened. When I called again, they said they would rush the available items, but then they told me that my PayPal payment could be refunded, but that I'd have to give my credit card details to someone outside of the USA. Can you believe that? I'm not going to risk my security like that. So I ended up canceling the whole order and asking for a full refund of my original payment. This company clearly isn't cut out for online orders. Buyers, be wary!