Puritans Pride - Reviews and experiences

I've been a long-time customer for years now, just like my folks were. But I gotta say, my last experience was a letdown. When I reached out to customer service for help, I struggled to effectively communicate with the rep because their English skills were limited. On top of that, I was bummed to find out that half of the multivitamins I wanted were out of stock, and there wasn't even an option for backorders. This lack of communication and availability left me feeling frustrated and unappreciated as a customer.

So, ya know, I was trying to order my vitamins and whatnot over the long weekend, but like, most of the stuff I wanted was totally not even in stock. And the person I chatted with on the phone, like, could barely understand English, eh? I've been a loyal customer of theirs for ages, but now it's all changed, I suppose. So bummed out, eh?

I bought some vitamins, eh? But I realized they might not work for me since I have celiac. I asked the company if they were gluten-free, but the person I spoke to had no clue! Can you believe that? Like, how do they not know what they're selling? So strange. They said they'd look into it and get back to me, but they never did. I even sent another email and it's been 4 weeks with no response! So not cool. I don't think I'll be buying from them again, ay.

I just bought some health supplements from this place and I was bummed to see they put a cap on how many points you can rack up in a year without giving a heads up to us customers. That's not cool, especially for us regulars who have been coming here for ages. I had to do some digging to find out, which isn't exactly user-friendly.