Antler - Reviews and experiences

a neighbourhood repair guy popped in a replacement and when it rolled out of his shop I felt relieved — that little moment of smooth rolling made me think, alright, this still does the job.

zippers, pockets and the look are spot on, and I was actually surprised by a clever hidden pocket. But the shoulder padding is thin, not enough for long walks with heavy loads, sadly.

it picked up scratches almost immediately, even from sitting in a car trunk and a move at the airport. I tried wiping it down. Scratches stayed. A bummer for something at this price. Still useful, still well designed, but the finish needs work. I'm a little disappointed.

boarding, gate change, tight overhead bin — it behaved. That’s the exact moment I felt okay about spending a bit more than usual.
Two quibbles: the metal zipper tabs are twisted and fiddly to grab when you're in a hurry; a rubber grip would fix that. The design is plain, though the teal colour makes it a bit fun.
Compared to past cheap bags that fell apart after a couple of flights, this already feels sturdier. Only time will tell on longevity, but for now I'm pleasantly surprised — mildly sceptical at first, turned satisfied. Customer service I haven't used yet, so no comment there. Would recommend if you want something lightweight and reliable for a few years, despite small zipper annoyance.

you fill out the form, then you have to chase a general inbox to get anything moving. They did send a replacement — same model — so that was something, but I’m still uneasy about how long it’ll last. Using it feels a bit tentative; I fold clothes carefully, I don’t overfill, I baby the zip. Delivery and packaging were fine, ordering was easy, but for the price I expected sturdier build. I left a negative review and it didn’t show up, which made me suspicious of their site rating. Stylish, sure, but not the confidence I wanted.