Gen Mobile - Reviews and experiences

it insists on sending codes to a number I can't use, despite saying there are other options. I lost work because I drive for a living and couldn't be reachable on one of my phones; had to shuffle meetings and cancel a couple. In the end I switched providers because I couldn't afford more downtime. There's some good — the price was reasonable and the reps weren't rude — but the reliability of support and account tools needs work. If you're tempted by the price, just be ready for fiddly chats and patience. I even went into a store once to ask, and that seemed better but still slow, so yeah, mixed bag.