Zola - Reviews and experiences
Nov 2023-Mar 2024
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Reviews (18)
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Delayed shipping, poor customer service
Delayed shipping, poor customer service
TimingMy experience with this site has been really disappointing, eh? I spent a lot of money on my purchase, but the shipping is taking forever, y'know? The customer service folks can't seem to help me out at all, they don't have any info on my order. They can't even tell me where it's at or when it's gonna arrive, eh? I tried to cancel and get my money back, but they couldn't do anything about it. It's been almost three weeks since I bought it and I still don't know where my stuff is.
Black Friday purchase delay
Black Friday purchase delay
TimingSo, I made a purchase on Black Friday and boy was I excited. But the delivery date? It just kept getting pushed back, all the way to mid-January. I gotta admit, I was pretty ticked off. And to top it off, I still didn't get my product when they said I would. Like, come on now. This lack of transparency and not delivering on time is just not cool, eh.
About Zola
Zola is an American company founded in 2013 that operates in the e-commerce sector, primarily targeting the wedding planning and registry market. Its platform offers a range of services designed to facilitate various aspects of wedding planning, including invitations, websites, a customizable checklist, and guest-list management. Moreover, Zola features an expansive selection of gifts, experiences, and cash funds for wedding registries, emphasizing convenience for both couples and their guests. Over the years, Zola has expanded its offerings to encompass more tools and products tailored to the needs of engaged couples, establishing itself as a comprehensive resource for wedding planning.
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Last update: November 29, 2024
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