
Zola - Reviews and experiences
Nov 2023-Mar 2024
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
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Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (18)
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Cash registry experience
Cash registry experience
App & PortalI recently tried out a website for a cash registry and I have to say, it was a bit confusing at first. I found it a bit tricky to access the gift tracker like I wanted to. Instead of just logging in on the main website, I had to use a special link for my registry to get to the gift tracker. Once I got that part sorted out, everything else went pretty smoothly. I've heard some mixed reviews about this website for things like cards and physical gifts, but for managing cash gifts, it was the best option for me. I was able to easily transfer all the gifts to my bank account without any trouble. So, if you're looking for a platform to set up a cash registry for your wedding without high fees, this could be a good choice for you too.
Wedding registry shopping
Wedding registry shopping
App & PortalMy experience shopping for my wedding registry items at this store was really disappointing. The website's registry function was so primitive and frustrating to use. It didn't link up properly with other stores like Crate & Barrel, which ended up bringing back the wrong purchases to Zola. The address function was also a mess, I wasn't even sure if my packages were going to the right place. And to top it off, the customer support was unreliable. I had to wait a whole day just to get a response to my question.
About Zola
Zola is an American company founded in 2013 that operates in the e-commerce sector, primarily targeting the wedding planning and registry market. Its platform offers a range of services designed to facilitate various aspects of wedding planning, including invitations, websites, a customizable checklist, and guest-list management. Moreover, Zola features an expansive selection of gifts, experiences, and cash funds for wedding registries, emphasizing convenience for both couples and their guests. Over the years, Zola has expanded its offerings to encompass more tools and products tailored to the needs of engaged couples, establishing itself as a comprehensive resource for wedding planning.
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Last update: November 29, 2024
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