Wondershare - Reviews and experiences

Friend sent link — said free, got charged; surprisingly refunded.

Overall, happy — it worked out. At first I was sceptical; got charged for a subscription I never used. I first saw it on a coworker’s laptop and recommended it. Support was slow but refunded me.

I needed a quick video editor for a move (and yes, I was stressed). The price looked like a one‑year deal but then started charging monthly — annoying and sneaky. Had to contact support, they refunded part but it took time. Weirdly, the software itself did a good job, no crashes, so mixed feelings.

It caught me off guard one morning when I noticed an annual charge instead of the cheap 7‑day trial I thought I signed up for. The app itself works fine — snag-free, looks decent — and I only used it two days. But the sign-up flow quietly locked me into a non‑cancellable yearly plan and only let me cancel the visible trial. I emailed support on Sept 17, explained the mix‑up, asked for a refund and they refused. Mildly annoyed, but at least I spotted it fast.

the editor itself runs fine, exports okay and is actually decent for simple cuts, but basically everything flashy is locked. Most effects, transitions and even decent music sit behind Filmstock Premium, and you still need to buy AI credits for stuff like speech-to-text. Felt a bit bait-and-switchy, honestly. After a day I was sceptical, but then I used it for a small project and it did the job, so I’m torn. Bottom line: useful as a basic editor, frustrating if you expected the whole kit.

I clicked the ‘free trial’ late one night because the ad made it seem like the whole editor was covered. The trial turned out to be for assets only, and I bought a yearly sub by mistake. I cancelled right away — didn't even open the project — and appealed twice with clear reasons. Their policy even says wrong purchases can be refunded if unused, but support just wouldn't budge. The software itself looked slick, I was excited, but the customer service left a sour taste, so I won't keep it.

on a fresh visit you see a "monthly" price, but without cookies or on a different screen the annual charge appears later — feels sneaky and borders on drip pricing. I’ve got screenshots and tested it myself; it reads wrong. If you try them, document everything and don’t assume a monthly option is actually offered. I’m mildly relieved they offered a partial fix, but still annoyed. Hope they sort it properly soon; others shouldn't be surprised.

The seven-day free trial tricked me because they charged me for the product right away and started sneaking in expensive extras without clearly telling me. If you don't see the email, you only have three days to cancel those add-ons. Keep an eye on your inbox and watch out for any extra fees. I reached out to them to stop the service and they gave me a credit for one month, but they had already taken a big chunk of money from my account. Make sure to keep an eye on your automatic monthly payments to prevent surprise charges.

I bought something from this company not long ago, and I gotta say, I was pretty upset with how sketchy they are. They offer a 7-day trial for their software, but they charge you right away. And when I asked for a refund before the trial was up, they said no. It's just not right to run a business like that. I really recommend being careful if you're thinking about buying from them.

I was pretty disappointed with that 7-day free trial they were offering. It turned out it only covered part of my order, which was not made clear at all. I felt kind of tricked and annoyed about it. But when I mentioned my Right of Withdrawal within the EU, the customer service team said they would refund my order, which was nice of them.

Filmora software is pretty much what I'm looking for, but that 'Free' subscription? Total scam. They need to provide a more fair trial without suddenly canceling your subscription. Watch out for surprise charges for stuff you never wanted. This kind of thing should be against the law.