Wondershare - Reviews and experiences
Nov 2023-Nov 2025
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Reviews (41)
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Not what I hoped
Not what I hoped
ComplaintsI was skeptical about their big '7-day money back' line, and that doubt turned out real. Used app under an hour, didn't suit me, asked for a refund and got nowhere. Heads up.
Not what I hoped for
Not what I hoped for
ComplaintsSurprisingly, saw this on a tech forum and a buddy told me to try it, so I downloaded it to salvage photos from an SD card. It showed "recovered" files, which gave hope, but many wouldn’t open and their refund was denied — kinda annoying, but it tried.
Surveillance video file recovery software purchase
Surveillance video file recovery software purchase
ComplaintsI bought the software after seeing a good review on YouTube. But when I tried to get back my video files from my surveillance system, the software said the files were messed up. Customer service wasn't much help, they wanted me to send them files to figure out what was wrong. I shouldn't have to do their job for a product I spent money on! I asked for my money back during the 7-day trial, but they said no at first.
Stock footage subscription cancellation
Stock footage subscription cancellation
ComplaintsI was trying to cancel my stock footage subscription because they charged me without my permission after the free trial. I attempted to reach customer service, but their chatbot was completely useless. The only choice left was to call a number in the USA. I had to go as far as cancelling my debit card to prevent them from taking more money. Dealing with this dishonest company has been a real pain in the neck trying to get a refund.
About Wondershare
Wondershare Technology is a global leader in application software development with a focus on multimedia tools, creativity software, and utility applications. Founded in 2003 in Shenzhen, China, the company has since expanded its operations globally, catering to users in over 150 countries. Wondershare is renowned for its innovative solutions like Filmora (a video editing software), PDFelement (a PDF editing tool), and Dr.Fone (a smartphone data recovery software), among others. The company’s mission is to provide easy-to-use software that enables people to access and manage digital media, as well as to protect and optimize their devices. Over the years, Wondershare has gained recognition for its commitment to research and development, ensuring their products not only meet but exceed the expectations of both casual and professional users around the world.
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Last update: November 2, 2025
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