
The Knot - Reviews and experiences
Nov 2023-Apr 2024
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Reviews (17)
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Wedding planning services
Wedding planning services
Follow-up
My experience with The Knot was really disappointing. The website makes it seem like you'll get lots of new customers, but in reality, it's all fake. Most of the leads you get end up being a waste of time. As a small business owner, I felt like I was being played and stuck in a contract that didn't do what it promised.
On top of that, trying to stop the automatic renewals was a nightmare. The customer service was no help at all, and I had to bug them a lot to finally cancel the contract. In the end, my time using The Knot was just stressful and didn't help my business at all.
About The Knot
The Knot is a leading multiplatform wedding resource in the United States. Founded in 1996 by David Liu, Carley Roney, Michael Wolfson, and Rob Fassino, the company provides comprehensive content, tools, and services for couples who are planning weddings, creating a planning process that is both streamlined and personalized. It operates its flagship website, TheKnot.com, which offers resources such as wedding planning guides, registry services, and marketplace for wedding-related products and services. The Knot has expanded its offerings over the years to include wedding planning apps and a magazine. Its mission is to empower couples to plan a wedding that reflects their unique style and personality, providing support every step of the way.
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Last update: November 29, 2024
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