The Knot - Reviews and experiences

This company is totally fake. They lure you in with lies and once they have your money, they vanish. There's no customer support at all. The prices are way too high, especially considering the lack of vendor support. They keep important info hidden until after they take your money, making you feel cheated. It's hard to get a hold of the reps and they're no help with any problems. The leads they promise don't even exist or are fake. Stay away from this company no matter what.

The Knot is deleting negative reviews without even checking them. We had a really bad experience with a company and we wrote a review to share our feelings about it. But The Knot removed our review without asking us first. We had proof in the form of receipts and emails to back up what we said, but they still took it down. It seems like The Knot only cares about showing good reviews, which is really frustrating for people who need honest feedback.

As a customer of The Knot, I really want to stress how important it is to have real and honest reviews on their site. Just the other day, I wrote a review about a venue where my mom's birthday party was held. But then, The Knot went and deleted my review and asked me for a copy of the invoice to prove it. Even after I sent them the invoice, my review still got removed. This makes me question how trustworthy the reviews on their site really are. Customers should be able to share their honest experiences without worrying about being censored or manipulated.