Rev

Rev - Reviews and experiences

Average rating
8.2 /10
Based on 18 reviews
Oct 2023-May 2024
Star distribution
53x
48x
35x
22x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (18)

Caption service purchase

Complaints

I just used a caption service for a video project and boy was I disappointed with the whole thing. The service didn't follow the rules, and the customer service was not helpful at all. I paid a lot of money and all they did was add two punctuation marks to my video. When I asked for my money back, they wouldn't budge, so I had to take them to court. I'm in the middle of suing them now and reporting them to the right agency. I won't be using their service again and I suggest others stay away too.

Captioning tool subscription

Complaints

I tried out the captioning tool for a school project, but I totally forgot to cancel my subscription. So I reached out to Customer Service to explain what happened, but they only gave me a refund for the last month and wouldn't budge on anything else, even though I haven't used the service since 2022. I think their policy is pretty sketchy and I'm really let down by their values.

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About Rev

Rev is a company that provides transcription, caption, and subtitle services. Founded in 2010, it utilizes a blend of advanced speech recognition technology and a network of freelancers to offer accurate and affordable text conversion of audio and video files. Rev's services are sought after for various applications, including educational content, legal documentation, marketing materials, and video productions, enhancing accessibility and comprehension. Over the years, Rev has expanded its service offerings to include foreign subtitles, thereby broadening its market reach and application across different languages and regions.

Contact Information

1717 West Sixth Street Ste 310

78703 Austin

United States

📧 support@rev.com

☎ 888-369-0701

🌐 rev.com

Last update: November 29, 2024

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