
Photobucket - Reviews and experiences
Nov 2023-Apr 2024
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Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (20)
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Email spamming and blank account after paying subscription
Email spamming and blank account after paying subscription
ComplaintsThe company kept sending me a bunch of emails saying they would shut down my account and erase all my stuff. I really wanted to get back some old photos of my parents who passed away, so I finally logged in. But then I realized I had to pay to see anything. Reluctantly, I paid up, only to see that my account was empty - no photos at all. It's pretty clear this company cares more about making money than actually helping their customers.
Email scam response
Email scam response
ComplaintsThis company is running a sketchy email scam. They keep sending me emails saying my account will be deleted if I don't log in, even though I don't even remember signing up with them. I tried to reset my password multiple times without any luck until I got one final email with a method to reset it. After changing my password, they immediately asked me to pay $5 to keep using the service. I can't access any photos that are supposed to be saved on their website, and I don't remember ever using their service before. When I contacted their customer service, they just directed me to a useless website. It's obvious this company is up to no good with their scam, and they ignore any complaints. Don't fall for their tricks.
Avoid this shady website
Avoid this shady website
ComplaintsI had a awful experience with this website, eh. After I uploaded my photos, they tried to hold them hostage when I wanted to leave, eh. I've been bombarded with lots of emails every day for months since I tried to cancel my account, eh. The emails come from different addresses, making it impossible to fully escape their harassment, eh.
False information emails
False information emails
ComplaintsI got a bunch of emails from the company telling me to come back and saying they'd delete all my photos if I didn't. Even though I paid for a membership, turns out I didn't have any photos saved on their site. I felt tricked and annoyed by the whole thing.
Extortive tactics
Extortive tactics
ComplaintsThat company is totally out of line, thinking they can just surprise you with a bill for looking at photos you posted! It's like they're trying to blackmail us, it's not right at all. I don't even know which photo they're talking about, but I'm not paying just on principle. Keeping people's memories like hostages is a shady move. Their whole way of doing business is just not cool, no transparency or fairness at all. They should have at least let us try it out for free before making us pay up.
About Photobucket
Photobucket is an American image hosting and video hosting website, web services suite, and online community dedicated to preserving and sharing the entire photo and video lifecycle. Founded in 2003 by Alex Welch and Darren Crystal in Denver, Colorado, Photobucket provides its users with an interface to upload, share, link, and find photos, videos, and graphics. The service allows users to store thousands of digital images and videos for free, supporting widespread sharing across the internet, including on social media platforms and blogs. Over the years, Photobucket has undergone several changes in ownership and business models, including introducing a controversial pricing model in 2017 that restricted image linking and hosting for third-party websites without a substantial fee, which was widely criticized and subsequently dialed back. As of my last knowledge update, Photobucket continues to serve as a repository for millions of users' photos and videos, despite facing challenges from newer, more flexible image-sharing services.
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Last update: November 29, 2024
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