IVACY reviews

Customer service at this place is seriously impressive! I had an issue with my subscription - it was showing as active on the website but not on the app. I reached out for help and in no time at all, they fixed the problem. I was really impressed with how quickly and professionally they sorted everything out.

So I had a problem with my purchase, but then James from support totally saved the day and fixed it for me! Big shoutout to James for being the best helper ever!

I had a lifetime subscription that suddenly "expired", just like many others. So, I decided to contact customer support via chat and I got to talk with James. He was really nice and he helped me out to reinstate my service in no time. I really appreciate how efficient and friendly the customer service team at this company is.

I wasn't sure if I was going to talk to a real person or a robot, but I ended up getting James on the line. He was so helpful and helped me get my lifetime plan reinstated quickly and easily.

I had a bit of trouble with my lifetime subscription that I got through a different platform, but the customer service folks were super helpful. They extended my subscription and threw in an extra feature for a good price. The desktop client did give me some issues with certain functions, but I managed to figure it out with some digging online.

I had a problem with my account so I contacted customer service for some assistance. The guy, Franklin, was super helpful and gave me really good and quick service. He sorted out my issue well and I was happy with the outcome. I was really impressed with how well I was treated as a customer. Franklin's commitment to giving great support made my interaction with the company really positive.

I've been using their VPN subscription since 2019 and I have to say, I'm really happy with the service. It not only gives me good protection, but it also has an easy-to-use interface that makes it simple to use. The customer service has been excellent too, especially James who went above and beyond to help me during one of my calls. Overall, it's a fantastic product and service that I definitely recommend.

I've been using this VPN with a lifetime subscription for about five years now, and it's been great. It works like a charm, keeping me safe while I'm online and letting me get around geo-restrictions with ease. When it came time to renew my subscription recently, it was a breeze. James from customer service took care of everything quickly and smoothly, so I could keep on using the VPN without any hiccups. I definitely recommend this VPN for its reliability and top-notch customer service.

I reached out to customer service the other day to see about extending my service, and I ended up chatting with James. I gotta say, the service I received was super quick and James was a huge help in sorting out my issues. All in all, it was a really great experience.

I'm really happy with the customer service I got from James. He was so nice, knew what he was doing, and was really quick at fixing the problem I had with my VPN. His professionalism and eagerness to help really made a big difference for me. I'm grateful for the fast response and how he made sure my issue was solved right away. Thanks a lot, James, for your awesome help and support.

I contacted customer support about my lifetime subscription, and Mason was able to quickly fix my account in just a minute or two. I really like using this VPN service, and I always appreciate when customer service is fast and efficient.

I just got myself a VPN subscription and man, let me tell you - the customer service was top-notch. The guy James helped me out real quick and even broke it down for me so I understood what was going on. I gotta say, I was impressed by how professional and knowledgeable he was.

I had a little issue with my order so I contacted them for some help. The person I talked to was really understanding and they sorted out the problem right on the spot. The staff was super professional and gave top-notch service. I would totally suggest this service to other folks.

I just had to renew my lifetime subscription and ran into a problem because it had expired. I contacted customer service through chat and got help from a guy named Mason. I gotta say, Mason was super helpful and quick in getting my subscription back up and running. I really admire his professionalism and how he paid attention to every detail to fix the issue. It's awesome to see employees like Mason who really care about helping customers out.

Eh, this VPN service has been my go-to for years now, and I have no complaints, eh. The connection is always reliable, and the speeds are great. Customer support is top-notch, always quick to respond and helpful with any issues, you know.

I was so happy with the help I got from one of the customer service reps. Mason did a great job fixing my issue fast and professionally. I really liked the quick service and how my problem was solved right away. Overall, dealing with the customer service team was top-notch.

Eh so, I picked up this VPN Lifetime Subscription a few years back and it just expired. But get this - they had this deal that if you hit up support, they'll renew it for free after 5 years, pretty sweet, eh? So, I ended up having a chat with this dude James on the website and he renewed my subscription in like no time, only a few minutes. I was stoked 'cause I didn't wanna fork out for it again, haha.

Eh, I've been using this online secret agent thing for five whole years now, and it's been pretty good, you know? When it was time to renew my subscription yesterday, I had to talk to this guy James from their support team. He was super fast and helped me get back online in like no time. It was awesome, eh!

I asked for a refund and they made me jump through a bunch of hoops to get it. It was a hassle and really frustrating, which was pretty disappointing. Definitely not the customer service I was hoping for.

This VPN is honestly the best one I've ever tried. I got a lifetime subscription a couple of years back and it's been totally worth it. It's super reliable and I hardly ever have any problems, but on the rare occasion that I do, their customer service team always comes through. Big thanks to James for the amazing help!