Beauty Plus Salon - Reviews and experiences

I wouldn’t use this company again. I’m saying that up front because it’s the clearest part. Long story short — I placed an online order, asked for a quick redirect when a death in the family meant I had to leave town, and things just fell apart. I called and left messages almost every day for a couple of weeks, emailed, nothing. Eventually I even grabbed a different phone number listed for corporate and got someone on the line who said they’d look into it, promise, promise — no follow-up. The package, insured and worth over a hundred bucks, showed up at an address that doesn’t exist. Weird, right? I finally spoke with a rep named Fabian who said he’d work with his USPS contact, but still no callback. USPS opened a case after they saw a pattern of complaints. I’m annoyed, honestly sad about the timing, and I’ll be filing complaints with the BBB and other sites. My advice: read recent reviews and get written confirmation before trusting them. If you value your time, be careful.