Ashampoo

Ashampoo - Reviews and experiences

Average rating
9.2 /10
Based on 21 reviews
Nov 2023-Feb 2026
Star distribution
58x
411x
32x
20
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (21)

Backup Pro 16

Service

The customer service at this company is really great. I had a problem with how fast the product was working, and Martin did his best to help me out. Even though the issue wasn't completely fixed, I still really appreciate how hard he tried and how professional the support team was. I really like their products overall and think they're worth the price.

Software downloads for PC

Service

I've been a loyal customer of this company for ages and I've downloaded all kinds of software for my PC. And you know what? I've never had any problems that their customer service team couldn't fix right away. I gotta say, I'm always blown away by how professional and friendly they are.

Software download of CAD Architecture 9

Service

So, I was having some trouble downloading the software at first, but I gave it another shot today. Happy to say, I managed to download it without any problems and it's working perfectly now. Can't wait to get started on my projects with it. Just wanted to shout out a big thanks to the customer service team for their quick help in fixing the issue.

Software purchase

Service

I bought some software from this company not long ago, and I gotta say, I'm pretty darn impressed. The software is super easy to use and does everything I need it to do without any extra hassle. Although I did run into a tiny problem with one of the programs, MusicStudio 8. But when I asked for some help online, their support team got back to me in no time with some really useful suggestions. They fixed the issue quickly, and I was able to get back to using the software with no more issues.

Software purchase

Service

I found this company by chance a few months ago and ever since then, I've been buying and collecting their software. The customer service and support they offer has been top-notch, and I'm really happy with 99% of the programs I've gotten. They have a great range of programs, from utilities to office to multimedia, which is pretty cool. All in all, I'm really happy I came across this company.

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About Ashampoo

Ashampoo GmbH & Co. KG is a German software development company based in Oldenburg, Germany. Established in 1999, the company is recognized for creating a wide array of software solutions, including utilities for system optimization, multimedia editing, CAD (Computer-Aided Design), office applications, and tools for maintaining and optimizing operating systems. Ashampoo is particularly known for its powerful and user-friendly products which cater to both novice and professional users. Over the years, the company has garnered a reputation for its commitment to innovation and customer satisfaction, with a global user base spanning millions.

Contact Information

Schafjückenweg 2

26180 Rastede

Germany

📧 support@ashampoo.com

☎ +49 4402 9739-200

🌐 www.ashampoo.com

Categories Ashampoo

Last update: February 22, 2026

Website (Partner link)

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