Archives - Reviews and experiences

Overall, I wouldn't recommend this — it felt pretty sketchy. I signed up to check some family stuff over the weekend, the 7-day free trial sounded good, but you have to enter a credit card. They promise no charge if you cancel in time; I cancelled before the trial ended and still got billed. Support was slow and I had to cancel again. Search results were weak, barely useful. Kinda annoyed.

I almost didn't start the seven‑day free trial — I was wary of the usual auto‑billing stuff because other sites I tried were clearer, but I signed up to pull one record about a cousin who died decades ago. I was on the site for maybe five minutes and closed the tab. A few months later I noticed a recurring £8.95 charge. I contacted support, explained everything, and got the usual apologies plus an email saying they'd 'reviewed' it and couldn't refund. The search did turn up a useful lead, so it worked for that, but the billing and response left me annoyed and still cautious.

be careful with your card info and don’t assume a cancellation stuck.