Yves Rocher

Yves Rocher reviews

3 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
33%
Would buy here again
Ordering
6.6
Service
6.0
Pricing
7.4
Delivery
6.0

Featured Reviews

Spotlight: What are our customers saying?

Positive

Sebo Vegetal, Elixir 7.9, and Hydra Vegetal ski...

9.5

"I've been a happy customer of this skincare brand for a few years now. Their catalogues are always fun to flip through, though I do wish they ..."

Critical

Online order, lack of packaging, missing discou...

4.0

"I've been buying stuff from this store for like ten years now, and let me tell you, my last online order was a bit of a letdown. They just thr..."

Most Voted

Big purchase

6.0

"I made a big purchase on August 10, 2020, and normally Canada Post delivers without a hitch. But this time it's UPS, and they're struggli..."

Reviews (3)

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Sebo Vegetal, Elixir 7.9, and Hydra Vegetal skin care products

K

9 reviews

9.5
Overall Rating
Would buy here again
Yes

I've been a happy customer of this skincare brand for a few years now. Their catalogues are always fun to flip through, though I do wish they had scratch and sniff for scents. The sales and deals they have are great, and I love getting the little samples that come with each order. One thing that really impresses me is how they give free gifts to loyal customers, often based on our purchase history or our preferences.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Big purchase

D

12 reviews

6.0
Overall Rating
Would buy here again
No

I made a big purchase on August 10, 2020, and normally Canada Post delivers without a hitch. But this time it's UPS, and they're struggling to locate my address. A UPS worker gave me a call asking for my address. I explained to the lady that my address is accurate, there's an intercom, you just have to buzz the apartment number and it rings on my phone. But the delivery driver didn't even make an appearance. My partner and I spent the whole day at home waiting.

Detailed Ratings

Order
6.0
Service
6.0
Price
8.0
Delivery
4.0

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Online order, lack of packaging, missing discount adjustment

J

3 reviews

4.0
Overall Rating
Would buy here again
No

I've been buying stuff from this store for like ten years now, and let me tell you, my last online order was a bit of a letdown. They just threw my stuff in a big box with no bubble wrap or anything to keep it safe during shipping. It's just not cool, especially since everyone's being extra careful these days with packages. And to make matters worse, I totally forgot to use a discount code when I checked out. I reached out to customer service about it, but I haven't heard anything back. Not cool at all, eh?

Detailed Ratings

Order
4.0
Service
2.0
Price
6.0
Delivery
4.0

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About Yves Rocher

Yves Rocher is a French cosmetics and beauty company, founded in 1959 by the entrepreneur Yves Rocher in La Gacilly, France. The company is known for its botanical and natural approach to beauty, utilizing extracts from plants grown in their own fields or sustainably sourced. Yves Rocher offers a wide range of products including skincare, makeup, fragrances, and hair care products. Committed to environmental sustainability, Yves Rocher operates with eco-friendly packaging and manufacturing processes. The brand also manages a botanical garden in La Gacilly, which serves both as a source of inspiration and a research site for new product development. Yves Rocher operates globally, with a substantial presence in Europe and expanding markets in North America and Asia.

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Contact Information

🌐 yvesrocher.ca

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Last update: November 29, 2024

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