Wrangler - Reviews and experiences

I recently bought a pair of jeans from your website thinking they would be a nice addition to my wardrobe. But when they arrived, I realized right away that they didn't fit properly. No matter how hard I tried, they just wouldn't go past my hips. It was surprising and disappointing because I never had this issue with other brands. I tried to return them, but I had already taken off the tag in my eagerness to try them on. That caused some difficulties when I spoke to customer service, who said I couldn't return the jeans without the tag. I think that rule is a bit too strict, especially given the situation. As someone who cares about good clothes and great service, I felt really let down by the whole thing.

I was so disappointed when I found out that I had to dish out over $11 just to send back a $25 thingy from Colorado to Oklahoma using ground shipping. I thought that was way too much to pay for sending it back, especially since the thing itself wasn't that pricey. It would have been great to have a cheaper way to send things back, 'cause the cost of shipping it back was like almost half the price of the thing itself. I would have liked it better if they were more upfront about how much it would cost to send it back before I bought it.

I can't believe how bold this company is. They're keeping my refund for over two weeks, then cancelling it because I put in a dispute. Is that even allowed? It's like they believe they can cheat and steal without any repercussions. But you know what? I'm not going to just let it slide.

I bought something from their website not too long ago and when it arrived, it was defective. It was disappointing because it seemed like they didn't check for quality before shipping it out to me. I contacted customer service about it and at first, they said they'd send me a new one. But then I got a voicemail saying they changed their minds and I had to order it again online. It was annoying because I wouldn't get my money back until they got the messed-up item back. All in all, I wasn't happy with how things went down when I shopped with that company online.