Woot

Woot - Reviews and experiences

Average rating
6.4 /10
Based on 21 reviews
Nov 2023-May 2024
Star distribution
52x
42x
39x
27x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (21)

Faulty robot vacuum; Lost out on $200

Returns & Refunds

I bought a refurbished robot vacuum, thinking it would work great, but it turned out to be broken. When I asked for a return label, they sent me the wrong one for a different vacuum I bought before. I tried many times to explain the problem over two months, but it was never fixed, and I lost $200. Dealing with Woot and Amazon was frustrating, and it left me feeling disappointed. Not a good experience at all.

Misleading purchase

Returns & Refunds

I got the wrong thing and it was in really bad shape. They only offered me a partial refund like that's supposed to fix everything. The service and product quality were just awful.

Protein drink mix mix-up

Returns & Refunds

I was so surprised by the mix-up that happened with my order from Woot. I ordered two pairs of shoes, but I ended up getting two cans of protein drink mix instead. How does that even happen, you know? When I contacted customer service to ask for a refund, they only refunded me for one pair of shoes. Dealing with the mistake was frustrating, and I didn't get the right solution I was looking for. So, I probably won't be ordering from Woot again for a while.

Essential Kitchen Appliance

Returns & Refunds

My recent purchase from this company was a real letdown. It felt like I was watching a comedy show put on by a bunch of high school kids trying to be funny with their jokes. I've ordered from them a lot over the years, and it seems like every other time there's some kind of problem. To top it off, it seems like they don't mind selling used or open box items as new. The shipping takes forever, and getting a refund is a nightmare. All in all, it's been a pretty negative experience, and I've decided to unsubscribe from their emails to avoid ever shopping there again.

Earbuds purchase

Returns & Refunds

I bought a pair of recertified earbuds from this online store a while ago. It sucks, but they were busted and didn't work right. I sent them back right away and hoped to get my money back. It took two weeks, but finally got an email saying the refund was done. But the cash still hasn't shown up in my bank account. It's been super annoying and I definitely wouldn't suggest buying from that store again.

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About Woot

Woot is an American online retailer based in Carrollton, Texas. Founded in 2004 by electronics wholesaler Matt Rutledge, it originally focused on selling one item per day until its stock ran out. Its product offerings have since expanded to include various categories such as computers, electronics, home and garden, and wine. Woot is known for its "deal-a-day" business model and humorous marketing approach. In 2010, Woot was acquired by Amazon, enabling it to leverage Amazon's resources and customer base while maintaining its distinctive brand and business model.

Contact Information

🌐 woot.com

Last update: November 29, 2024

Website (Partner link)

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