Wind and Weather - Reviews and experiences

I bought a bulb basket as a Christmas gift back in early December, hoping it would arrive by 12/11-12. I needed it by then because the person I was giving it to was going away for the holiday. But Wind and Weather kept pushing back the shipping date, which really annoyed me. Every time I checked, the delivery date was later. Eventually, I had to talk to customer service to find out what was going on. They said some staff were out sick and they didn't know when or if the item would be shipped. This lack of communication was really disappointing. I felt like I messed up by not sending the gift on time. It was a total bummer, and I won't be buying from Wind and Weather again. It's obvious they don't care about their customers, and the different reasons they gave for the delay just made me more frustrated.

Man, dealing with this company has been such a nightmare. They totally messed up my orders, delivered them all wrong, and couldn't even figure out how to do a return properly. They told me to send stuff back to UPS, then sent me a FED EX return label instead. Definitely steer clear of this company!

I recently bought a $100 gift card to add to my collection. I was supposed to get a physical card from W&W within a specific time frame, but it still hasn't shown up after a month. I got two email confirmations, but the missing card has got me worried. I tried emailing and calling customer service, but no one got back to me, which made the whole thing a frustrating waste of time. Now I'm thinking about taking legal action over a measly $100 purchase, which is pretty disappointing. I definitely won't be buying from them again to avoid going through this again.

I ordered two things, eh, but only got one in the first package. I reached out to customer service after waiting for the second item and they said they'd send it ASAP, you know. But then I saw on their website that the item was still there, but for a cheaper price than what I paid, eh. Later on, I got a message saying my order was canceled. It seems like they ran out of stock after I ordered, but still sent it out to people who ordered after me. I'd suggest thinking twice before buying from them again, eh.

I bought an outdoor thermometer from this company not too long ago, and let me tell you, it wasn't a great experience. When I ordered it, the website didn't say it was out of stock. It was only after I bought it that they told me it would be back in stock in two weeks. But those two weeks turned into three, then four, then five, and eventually six weeks went by and I still didn't have my order. I was so fed up with the delays and lack of communication that I asked for a refund. At first, they said they could exchange it for something else, but then they just stopped replying. Luckily, I was able to sort everything out by opening a claim with PayPal, and they helped me get my money back.