Voidu - Reviews and experiences

I still don't have my key and it's getting old. I bought it on April 23, 2025 and it's been 3 days — no email, nothing in my account. Sent multiple emails but only got what looked like automated replies, no real help or key. I've checked spam, every inbox and socials — everywhere. I get that stuff happens, but please respond to my ticket and actually send the key. I'm not trying to be dramatic, just want to use what I paid for. Tip for others: follow up sooner.

I did receive the key in the end, so it worked out — just plan on waiting. I bought a game key and at first everything looked fine on the site, but the key never showed up in my profile and I couldn't change the account email (I don't have access to the original one anymore). That made me nervous, naturally. Support was helpful when they replied, but their replies were slow and spaced out, usually only once a day or every few days, so the whole back-and-forth took ages. After asking them to send the code directly to a different email they finally did include the key in a reply and I could redeem the game. Not ideal timing, but problem solved.