Vintage Boho Reviews
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Bag refurbishment
I recently sent two of my older bags to be refurbished by this company, and I gotta say, the craftsmanship is absolutely stunning. The pricing was competitive and the quality of the work is top-notch. From getting the initial cost quote to sending in the bags, to the timeline for completion and return, my whole experience was really positive. When I got my bags back about three weeks later, I was amazed at how beautiful they looked. The communication throughout the whole process was great, they were always friendly and focused on customer service. My friend had a similar experience with her purchase and bag refurbishment as well. Overall, I definitely recommend their services.
Damaged merchandise return
It was a bummer to get some damaged stuff from this company. But, I got a call from the owner's mom who dealt with things really well and offered to give me all my money back for the items. I kinda wish the owner had been more on the ball about fixing things, but I gotta give props to the mom for sorting it out.
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