UAG - Reviews and experiences

Eh, so I was really pumped to get this Monarch Pro phone case, eh? I mean, the pics online looked so sick and I couldn't wait to slap it on my phone, ya know? But then, UAG goes and cancels my delivery for no reason, eh! And they even took my cash, eh! It's not fair, man. I tried reaching out to their support, but they wouldn't even give me a straight answer, ya know? So not cool, UAG.

The cover of my product broke in two places after only 6 months of use. I reached out to customer support to ask for a new cover, but even though they said they sent one, it never showed up. They kept saying it was delivered and told me to check with the postal service. I was really let down and annoyed by the whole ordeal. I won't be buying from them again.

I bought a Mous phone case not too long ago to keep my phone safe from getting dropped or banged up. Sadly, the case never showed up, even though the company said they sent it out twice. After checking some reviews online, I saw that I wasn't the only one dealing with missing packages. Turns out lots of people had the same problem. I decided to order an Urban Armor phone cover instead, and it's been awesome so far. It's really well-made and tough, and it's already saved my phone from getting wrecked a bunch of times.

Even though I paid extra for quick shipping, my order ended up being late. The company didn't send it out promptly like they said they would, and still made me pay for the faster shipping. When I asked for a refund on the shipping fees, the customer service person was not very helpful and didn't offer much of a solution. It was a letdown and it doesn't leave a good feeling about how this company runs things.