Twelve South - Reviews and experiences
Dec 2023-Apr 2024
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Reviews (13)
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PlugBug Duo
PlugBug Duo
ServiceI recently bought the PlugBug Duo from this company and honestly, it was a letdown. The case fell apart the first time I used it, which was really disappointing. When I tried to get some help, I felt like they were just giving me the runaround. The customer service wasn't great, they just sent me some standard email that didn't really address my issue. It was frustrating and made me feel like they didn't really care about me as a customer. Plus, not having a registration system made it even harder to get help because it seemed like they were purposely making it difficult for me. In the end, I was really unhappy with my purchase experience and don't think I'll be buying from them again.
Quick and easy customer service
Quick and easy customer service
ServiceI've never had such quick and easy customer service when getting a replacement for a broken item. They got back to me right away and believed what I told them.
About Twelve South
Twelve South is a company that specializes in designing accessories exclusively for Apple products. Founded in 2009 by Andrew Green and his wife, Leigh Ann Green, in Charleston, South Carolina, the company has built a reputation for creating innovative and aesthetically pleasing products that enhance the usability and functionality of Apple devices. Their product lineup includes stands, cases, and charging docks for MacBooks, iPhones, iPads, and Apple Watches. Twelve South is known for its attention to detail, quality craftsmanship, and the ability to blend seamlessly with Apple's design ethos, effectively complementing and extending the utility of Apple's product range.
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Last update: November 29, 2024
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