
Tirebuyer - Reviews and experiences
Nov 2023-Apr 2024
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
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Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (22)
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Tires
Tires
Returns & RefundsI just wanted to talk about my recent tire purchase experience. At first, I was drawn in by the low prices offered by the company, but unfortunately, things didn't go as well as I had hoped. I got a set of 4 tires, but when I got them put on, they didn't meet the expected standards. The customer service person I first talked to didn't seem to know much and it was pretty frustrating. But once I spoke to someone who knew more, things got easier. I sent the tires back with all the right paperwork and after a few weeks, I was told my refund was in progress. But I was kind of bummed to find out they docked $150.00 for shipping and handling, so the final cost of my tires ended up being way more than I thought. In the end, what looked like a great deal turned out to be a pricey lesson.
Tire purchase
Tire purchase
Returns & RefundsI had such a bad time buying tires from this company. I thought they had the tires I wanted in stock, but turns out they didn't have any at all. It took forever for me to get my money back, and they kept telling me the tires were coming when they never did. It felt like a total rip-off and getting a refund was such a hassle. I wouldn't recommend this company to anyone.
Quick refund process
Quick refund process
Returns & RefundsI made a mistake and ordered the wrong size tire, so I had to cancel my order on the weekend. I was happy to receive a response on Monday morning letting me know that my order was canceled and I would get a full refund. It was a smooth and quick process that I really appreciated.
About Tirebuyer
Tirebuyer is an online platform dedicated to the sale and distribution of tires and wheels across the United States. Founded in 2009 by the American Tire Distributors (ATD), one of the largest independent suppliers of tires to the automotive industry, Tirebuyer offers a vast selection of brands and models catering to a wide array of vehicles, including cars, trucks, and SUVs. The platform simplifies the tire-buying process by allowing customers to select tires online and then choose an installation appointment at a local service center from Tirebuyer’s network of thousands of professional tire shops. Over the years, Tirebuyer has evolved to incorporate innovative tools and resources, such as a Tire Size Calculator and a Mobile Installer service, enhancing user experience and convenience. Through its efficient online-to-offline model, Tirebuyer aims to provide value, convenience, and a high level of service to its customers.
Contact Information
6135 Park South Drive, Suite 500
28210 Charlotte
United States
Categories Tirebuyer
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Last update: November 29, 2024
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