Tirebuyer

Tirebuyer - Reviews and experiences

Average rating
7.6 /10
Based on 22 reviews
Nov 2023-Apr 2024
Star distribution
58x
42x
37x
24x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (22)

Tire purchase for installation

Communication

My experience with this company has been so frustrating, eh. I placed my order and booked an installation, but then I didn't hear anything from them at all, eh. No confirmation email, no reminders, zilch. I only remembered my order because I took a screenshot of the confirmation page. When I tried to reschedule, it was a pain in the backside, eh. Multiple phone calls, promised appointments that never happened. The lack of communication and follow-through has really made this whole thing a letdown, eh.

Delayed order, subpar customer service

Communication

My time dealing with that company was so annoying. I was all pumped to get these tires I ordered, but then it all turned into a major hassle. They delayed my order not once, but twice, and didn't even bother explaining why. The customer service I got was a mess, they weren't helpful at all, just made everything worse. And to top it all off, the guy installing the tires told me they were already on before I got a heads up from the company that they were delivered. It was a whole ordeal, lemme tell ya.

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About Tirebuyer

Tirebuyer is an online platform dedicated to the sale and distribution of tires and wheels across the United States. Founded in 2009 by the American Tire Distributors (ATD), one of the largest independent suppliers of tires to the automotive industry, Tirebuyer offers a vast selection of brands and models catering to a wide array of vehicles, including cars, trucks, and SUVs. The platform simplifies the tire-buying process by allowing customers to select tires online and then choose an installation appointment at a local service center from Tirebuyer’s network of thousands of professional tire shops. Over the years, Tirebuyer has evolved to incorporate innovative tools and resources, such as a Tire Size Calculator and a Mobile Installer service, enhancing user experience and convenience. Through its efficient online-to-offline model, Tirebuyer aims to provide value, convenience, and a high level of service to its customers.

Contact Information

6135 Park South Drive, Suite 500

28210 Charlotte

United States

📧 suppport@tirebuyer.com

☎ 1-866-961-8668

🌐 www.tirebuyer.com

Last update: November 29, 2024

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