The Million Roses - Reviews and experiences

Spotted these on a friend's Instagram story and thought, hmm - perfect for our anniversary. I sent them to her work around 1 pm; figured delivery would be late but they turned up right when she got off. The roses feel plush and full, a few petals dinged (no biggie). I even told a co-worker.

I wouldn't trust them for time-sensitive orders. My parcel was held up in Budapest because the sender didn't include the customs invoice, and the courier was waiting on the company for ages. Phone lines went nowhere, I emailed repeatedly — they did reply eventually but far too late. Didn't save my night. Had to reorder from someone else for an engagement party. I've had better service elsewhere; this felt sloppy, disappointing. At least they answered, though.

don’t order here — I paid for a discount that vanished at checkout and paid extra for shipping, yet I still have nothing. I bought roses for our anniversary and had planned it into my usual weekend routine, so this was annoying. The parcel is apparently stuck in Budapest and delivery never happened. Customer support ignored my messages for a week. On the bright side the site was easy to use and the product photos looked accurate, so I opened a PayPal dispute and I’m trying to get my money back that way.