Sportsman's Guide

Sportsman's Guide - Reviews and experiences

Average rating
7.2 /10
Based on 21 reviews
Oct 2023-Mar 2024
Star distribution
52x
46x
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24x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (21)

Backordered item

Tracking

So, I went ahead and placed an order on the Sportsman's Guide website back in December '23 for an item that said it was out of stock, thinking it would only be a couple of weeks before it was available. Along with that, I decided to add a 3-month membership at a discounted price and used a $10 coupon that I got from signing up through email. Unfortunately, I ran into some trouble because my membership didn't show up on my account like it was supposed to.

Then, in January, I got an email saying my item was still on backorder with a new shipping date estimated. I must have missed another email warning me that my order would be canceled if I didn't take action in time, which ended up happening. To top it off, my membership was set to automatically renew for $59.99 without my knowledge.

I contacted customer service about the mess, and they told me my order was canceled without letting me know, so I had to start the whole process over again. They weren't willing to extend my membership to cover the lost months, but instead offered me a $10 coupon that I still haven't gotten my hands on.

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About Sportsman's Guide

Sportsman's Guide is a direct marketer and distributors of outdoor gear and merchandise, focusing on hunting gear, fishing tackle, military surplus, ammunition, and outdoor sporting goods. Established in 1970 as a catalogue company, it has since expanded its operations to e-commerce, offering a wide variety of products through its website. The company operates from South St. Paul, Minnesota, USA, and has gained a reputation for offering quality products at competitive prices, often catering to outdoor enthusiasts and hobbyists seeking specialized equipment and attire. Over the years, Sportsman's Guide has built a loyal customer base through its commitment to customer service and an extensive product selection.

Contact Information

🌐 www.sportsmansguide.com

Categories Sportsman's Guide

Last update: November 29, 2024

Website (Partner link)

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