Snow Joe - Overall Rating based on 26 reviews
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Replacement pressure washer
So, I got myself a pressure washer but it wasn't working right. Luckily, the folks at the store helped me out real quick. They sent me a new one right away and made sure I was happy. Everything went really smoothly and it was such an easy process. The service was great and I'm really pleased with how everything turned out.
Upgraded cordless lawnmower
I recently bought a new cordless lawnmower and let me tell you, I'm really impressed with how well it works. It's such an easy swap from my old one and it's made taking care of my lawn a lot simpler. The fact that it doesn't need a lot of energy to run is a game-changer for me, and being able to easily change the grass height is a feature I didn't even know I wanted until now. Even my 85-year-old husband likes pushing this "baby" around, which says a lot about how user-friendly it is. I can't say enough good things about this new cordless lawnmower. It's truly exceeded my expectations and has made keeping my lawn in check a breeze.
Replacement power washer
So, eh, I had to contact customer service about a warranty replacement for my power washer. It took about two months of talking to different reps before I felt like I was never going to get a new one. But then along came Angel Planga, who really came through for me. Angel was super helpful and went above and beyond to make sure my problem got sorted out quick. I really appreciate Angel's awesome service and dedication to helping me out. Thanks a bunch, Angel!
Broken electric lawn mower
My electric lawn mower broke down and I couldn't find the same one in stock anywhere. So, I contacted the company and spoke to a lady named Christine. She was really nice and gave me a lot of help. She said they would send me a battery-operated lawn mower as a temporary solution until they have my model available again. I'm really grateful for their assistance and excited to get back to taking care of my lawn!
Lawn mower purchase
I recently bought a lawn mower from this company and let me tell you, I was really impressed with how they treated me. The staff went out of their way to help me with all my questions and give me all the info I needed to make a good decision. The communication was top-notch and I felt like a valued customer all the way through the buying process. Sharmine Alcera was especially great - super friendly and really took the time to listen to all my worries and give me the help I was looking for. I'm really happy with the amazing service I got from this company.
Pressure washer purchase
I picked up this awesome pressure washer and it's absolutely amazing! It's super strong and can clean anything like a pro. I've been using it for over 14 hours non-stop and it's still working great, eh. Huge thanks to the folks in customer service for getting me that missing part for my pressure washer so fast. You all are awesome!
Review with most votes
Upgraded cordless lawnmower
I recently bought a new cordless lawnmower and let me tell you, I'm really impressed with how well it works. It's such an easy swap from my old one and it's made ... Read onBy: M. Rippin