Silk'n - Reviews and experiences

I got a messed up product from them, but their customer service was so great! They sent a new one right away and it was all sorted out without any issues. I didn't have to lift a finger, just told them what was wrong and they handled it all. It was so smooth and professional. Thanks a bunch!

I got this hair removal thingy online from Costco back in December, but it crapped out on me after just one use. I got in touch with customer service, and they sent me a new one pretty quick. So far, it seems to be doing the job. I haven't had the chance to really see if it stops my hair from growing back yet.

I had some issues with my product and had to get it replaced. The customer service rep, let's call them "J", was super helpful and understanding the whole time. They kept me in the loop about my replacement, which I really liked. It was a smooth and quick process all thanks to fantastic customer service.

Eh, so I bought something online and it showed up expired. I called up customer service and they were so nice and supportive. They sent me a new one right away without any issues. I was really impressed by how fast they sorted everything out and how well they treated me.