Showpo

Showpo - Reviews and experiences

Average rating
5.6 /10
Based on 19 reviews
Nov 2023-Apr 2024
Star distribution
50
42x
38x
27x
12x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (19)

Shorts and top

Returns & Refunds

So, I was really pumped to get this adorable pair of shorts and top from this online shop, right? But when I tried to send them back because they didn't fit properly, I realized the return policy was pretty lame. They claim to have free returns, but then you gotta cough up for the return shipping, plus you don't even get a full refund unless you settle for store credit. Like, seriously? And they try to make it seem all clear and transparent when it's totally not. Not impressed, eh.

Overpriced clothing

Returns & Refunds

As a customer, I gotta say I'm real let down by the sizes of the clothes I've bought. The website says they use regular sizing, but every dress I've gotten has been way off. It's so annoying to get something that doesn't fit right, especially when you thought it would based on the size chart. And not being able to get a refund like most other online stores just makes it worse.

Online purchase, returning order

Returns & Refunds

I wouldn't suggest shopping with this company at all. My experience with them was really disappointing. I ordered something online not too long ago but I had to return it for a few different reasons. Even though I followed their return process and sent everything back, I still haven't gotten my money back or even heard anything from them about my return. The fact that their customer service team is taking forever to get back to me has left me feeling irritated and not happy at all. I definitely won't be buying anything else from this company in the future.

Oversized clothing order

Returns & Refunds

I recently bought some clothes for over $600, but they didn't fit me right at all. Normally, I don't have problems with sizes, but this time everything was too big on the top. I decided to send the clothes back, paid more than $15 for shipping, but then found out I could only get store credit. Now I'm stuck with $600 in store credit that I can't even use because the clothes don't fit. And on top of that, the store credit expires in 12 months. I'm really disappointed with this whole situation, and I would recommend that others avoid buying from them.

Misleading advertising

Returns & Refunds

The website banner said I could return stuff for free, eh? So when I tried to send back a dress that didn't fit, they said I could only get store credit or pay $12 for a full refund, ya know? The customer service folks said it was my fault for not reading the fine print and didn't admit that they were falsely advertising. Tricky business moves, I tell ya.

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About Showpo

Showpo is an online fashion retailer based in Australia, known for targeting young women with a range of trendy apparel, including dresses, accessories, and beauty products. Initially founded in 2010 by Jane Lu in a garage in Sydney, the company started under the name Show Pony. Showpo quickly gained popularity through social media marketing and an understanding of the target market's preferences. Its growth is marked by a significant online presence and international shipping capabilities, catering to consumers looking to stay ahead of fashion trends without breaking the bank. Over the years, Showpo has also been recognized for its active engagement with social issues and sustainability efforts in the fashion industry.

Contact Information

🌐 showpo.com

Last update: November 29, 2024

Website (Partner link)

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