Sheet Music Plus

Sheet Music Plus - Reviews and experiences

Average rating
7.8 /10
Based on 43 reviews
Nov 2023-Nov 2025
Star distribution
51x
425x
312x
25x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (43)

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Hesitant buy

Overall

Doubted before, used, surprised.

Support saved a slow delivery

Service

Started using last week, sceptical — delivery late; service fixed.

First real relief

Product

Needed for bad back, relieved.

Refund did the trick

Returns & Refunds

Had doubts, PDF sucked, got my refund—relieved.

Quietly relieved

Product

Already doubtful about ordering, I use it daily now — doubts mostly gone.

Two-year keeper

Product

Started using them two years ago; first use felt solid — still holding up, surprised.

Quick delivery, decent support

Delivery

Ordered last week, arrived sooner than I thought; support actually cared, small hiccups.

Lost in the menus, found the music

App & Portal

Needed tracks for a client presentation — site is messy, I almost gave up, but support fixed it, so relieved, thanks.

Quick help

Service

Worked great — issue fixed fast; needed help during a last-minute move, friendly and efficient, thank you.

Login loop gets old

App & Portal

Site kept logging me out and the checkout felt clunky; tried twice, gave up and ordered from Amazon — nicer, faster, no fuss

Finally, it worked elsewhere

App & Portal

Right when the download failed again I gave up and tried a rival site — and that’s when I knew I was okay. File opened instantly, no fuss. Frustrating experience here, but I’m grateful I found a service that actually works.

Calm, quick help

Service

I ordered something for my sister before she died; when it showed up after, they refunded it right away. Amy handled everything calmly, explained options, and was professional — honestly relieved, and the product felt well-made.

Bound copy, not what I expected

Product

I almost didn't order this. I wasn't sure they'd send an official edition. The score arrived as a bound photocopy of IMSLP files. I had to push them to cover return postage. The music plays fine, so it's usable, but the service and presentation were sloppy — not ideal, honestly.

Sheet music Sunday

App & Portal

I first saw it on a friend's post and tried it on a lazy Sunday. The moment I clicked download and the sheet printed exactly like I expected I relaxed — that's when I knew it was worth it. Super easy to find stuff, from beginner tunes to tricky pieces. Not perfect, layout needed a tiny tweak once, but really solid.

Sketchy checkout

Checkout

I spotted this on a friend's Instagram and told my sister to check it out. Price looked good on the product page, but my cart added extra dollars and sometimes two items by default. Delivery arrived okay but later than promised. Customer support is basically invisible — no phone, no reply. Kinda frustrating, I expected better and a little annoyed at the whole experience.

Wrong format for me

Product

I bought Mannheim Steamroller Christmas for flute expecting a play-along CD, not MP3 files. I'm 79 and I don't use digital players; I have a simple stereo and practise in the living room. I emailed support a few times and eventually posted this review because I got no useful help. Someone named Amy replied but her answer didn't fix anything. An MP3 download doesn't work with my setup, so I'm asking for a refund. A bit disappointed, I won't be using these files. I ordered another title that comes on CD.

Login maze

App & Portal

send actual download links in the email. Customer support wasn't helpful either. I'll be wary next time.

Finally got my tracks — worth the hassle

Service

my old password kept repopulating, I followed the automated steps, I called and messaged and yeah, it took ages and maybe 15–20 tries. Support finally phoned back and walked me through. Slower than some places, but fair price and worth it.

Almost gave up, then they fixed it

Returns & Refunds

apologised properly, escalated it, and arranged a replacement plus covered the return postage from Canada. It didn’t happen instantly, but communication got better and they actually followed through — real people, clear emails, and the replacement arrived faster than I dared hope. For someone who needed the full score for rehearsal (and who can’t spend ages bouncing around town with a bad back), that meant everything. So yeah, rough start and I almost cancelled, but the end result was a good one. Honestly relieved and would order again, now that I know they’ll sort mistakes if you push.

Late scores are a rehearsal killer

Delivery

I was in the middle of prepping scores for a small ensemble and noticed my order still hadn't shipped. I used to buy from them a lot, so it surprised me. I placed something almost three weeks ago. No tracking. The website doesn't have a phone number, which is annoying. I emailed. Got a reply that it was 'in process' and not much else. As a music professor I need parts quickly for rehearsals and last-minute changes. That unpredictability means I can't rely on them now. The scores themselves looked fine when they eventually arrived, but the waiting was too long. I'll look elsewhere for faster, clearer shipping.

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About Sheet Music Plus

Sheet Music Plus is an American online retailer specializing in the distribution of sheet music. Established in 1997, the company operates out of Emeryville, California. It caters to a global market, providing sheet music for over a million titles across various music genres and for different levels of musical skill. Their catalogue includes music for individual musicians, ensembles, and educational institutions. Sheet Music Plus prides itself on being a comprehensive source for sheet music, offering products for both traditional and digital platforms. Over the years, the company has grown to be one of the largest sheet music retailers in the world, leveraging the internet to reach a wide audience of musicians and music enthusiasts.

Contact Information

7777 W Bluemound Rd

53213 Milwaukee

United States

📧 support@sheetmusicplus.com

☎ 4147743630

🌐 sheetmusicplus.com

Last update: November 14, 2025

Website (Partner link)

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