Saltwaterfish - Reviews and experiences
Mar 2026-Mar 2026
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Reviews (2)
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The awkward credit that almost made me forgive them
The awkward credit that almost made me forgive them
Returns & Refundsfinally some acknowledgment. It doesn't erase the loss — I spent about $600 and lost corals, leathers and anemones to what my local reef vet suspected was uronema, probably introduced by a sick chromis or damsel. Asking me for staged photos of dying fish on a white background was tone-deaf; who has time for that with 300+ lb of live rock, hermits and snails hiding everything? I used the credit on corals, not livestock, and I'm done buying fish from them. Shipping fees and a $29+15 boxing charge for returns felt cheap and petty. I've had better customer care at smaller local stores — they pick up the phone and sort things quicker. So yeah, credit rescued some of my frustration and for a minute I was satisfied, but the whole experience left a bad taste. Friendly tip: double-check disease policies and return fees before ordering.
About Saltwaterfish
Saltwaterfish is a retailer focused on saltwater aquarium supplies. The product range typically includes marine fish and invertebrates, corals, aquarium equipment, water-treatment products, and related foods and supplements. It serves hobbyists and aquarium keepers seeking materials for setting up and maintaining marine tanks. The business operates under the Saltwaterfish name.
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Categories Saltwaterfish
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Last update: March 16, 2026
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