Rugged Outdoors - Reviews and experiences

I absolutely love this company, eh! The delivery was super quick, and my item arrived in perfect shape. The description of the product was bang on, so I knew exactly what I was getting. It's really nice when a company is upfront and follows through with what they say. All in all, shopping here was a fantastic experience!

I recently had a terrible experience ordering a Patagonia fleece pullover directly from their website. After waiting twelve days without any updates on my order, I had to reach out to their customer service on Twitter to find out that the item was out of stock. Feeling frustrated with the lack of communication and slow service, I decided to search for the same product elsewhere. That's when I came across Rugged Outdoors and thought I'd give them a shot. I was pleasantly surprised to see that Rugged Outdoors not only had the item in stock but also offered free shipping, something Patagonia didn't provide. What impressed me the most was how quickly Rugged Outdoors processed and shipped my order. The same day I placed my order, my package was already on its way through UPS 2nd day shipping. In just a couple of days, my fleece pullover will be in my hands, well before summer comes around. The efficiency and customer service at Rugged Outdoors were far better than my experience with Patagonia, and they have earned a loyal customer in me.