Rugged Outdoors

Rugged Outdoors reviews

13 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
100%
Would buy here again
Ordering
10.0
Service
10.0
Pricing
8.6
Delivery
10.0

Featured Reviews

Spotlight: What are our customers saying?

Positive

Backpack and hiking boots

9.5

"I just picked up a backpack and a pair of hiking boots from Rugged Outdoors, and I gotta say, I am really impressed with how good they are. The bac..."

Most Voted

Patagonia fleece pullover

10.0

"I recently had a terrible experience ordering a Patagonia fleece pullover directly from their website. After waiting twelve days without any update..."

Reviews (13)

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Backpack and hiking boots

K

5 reviews

9.5
Overall Rating
Would buy here again
Yes

I just picked up a backpack and a pair of hiking boots from Rugged Outdoors, and I gotta say, I am really impressed with how good they are. The backpack is super strong and has lots of room for all my stuff, with tons of pockets for keeping things organized. The hiking boots are comfy and give me great support on those long hikes. I really like all the little details in the design of both items, and I know they'll hold up well for all my future outdoor trips. Overall, I'm super happy with my buys from Rugged Outdoors.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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hiking boots and a waterproof jacket

K

7 reviews

9.5
Overall Rating
Would buy here again
Yes

I just went hiking with my family and my new boots were really comfortable! The jacket kept me dry when it started pouring rain. The people at the store were so friendly and helped me find the right sizes. I'm excited to go on more adventures with my new gear!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Outdoor clothing and equipment

A

1 reviews

9.5
Overall Rating
Would buy here again
Yes

As someone who loves spending time outside, I'm always searching for top-quality gear and clothing to support my outdoor activities. Rugged Outdoors went above and beyond in offering a wide variety of products for men, women, and kids. The staff were extremely knowledgeable and helpful in helping me choose the right shoes, clothes, and equipment for my specific needs. Their commitment to providing great customer service was apparent in every interaction I had with them. They answered all my questions and made sure everything fit perfectly. I can definitely say that Rugged Outdoors is now my first choice for all my outdoor adventure necessities.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Waterproof hiking boots

F

19 reviews

9.5
Overall Rating
Would buy here again
Yes

I just bought a pair of waterproof hiking boots from this online store, and let me tell you, I am super pleased with them. These boots are top-notch, keeping my feet dry and comfy on long hikes in the rain. The customer service was great too, with the staff being super helpful and knowledgeable in helping me find the right product for my needs. The price was fair for the quality I got, making it a good investment for my outdoor trips. My order arrived quickly, even sooner than I thought. Overall, I highly suggest this store for all your outdoor gear needs.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Merrell Zion shoes

K

1 reviews

10.0
Overall Rating
Would buy here again
Yes

I don't usually write reviews, but I had such a great experience with this outdoor store that I had to share. I bought my husband a nice pair of hiking shoes for Christmas and accidentally ordered the wrong size. When I realized my mistake, I quickly reached out to customer service to fix it. They responded right away and cancelled my order so I could reorder the right size. I was shocked when the correct pair of Merrell Zion shoes arrived just 2 days later – so fast! And the pricing was really competitive too, I got the best deal on these shoes compared to other online stores, even with shipping costs included. Overall, I'm super happy with my shopping experience and will definitely shop here again in the future.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Hiking boots, backpack, and waterproof jacket.

J

1 reviews

9.5
Overall Rating
Would buy here again
Yes

Ordering was so easy, and the website was simple to use. I found what I was looking for right away, and checking out was a breeze. The service was amazing, and they responded quickly to my questions. The prices were fair and competitive, especially for such high-quality products. My order arrived in just a few days, super speedy delivery!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Fast delivery, accurate item description

F

2 reviews

9.5
Overall Rating
Would buy here again
Yes

I absolutely love this company, eh! The delivery was super quick, and my item arrived in perfect shape. The description of the product was bang on, so I knew exactly what I was getting. It's really nice when a company is upfront and follows through with what they say. All in all, shopping here was a fantastic experience!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Outdoor gear and apparel

M

21 reviews

9.5
Overall Rating
Would buy here again
Yes

I recently bought some new outdoor gear and clothing from Rugged Outdoors, and let me tell you, I am really impressed with the quality of their products. They had a great selection to choose from, even better than I expected, and I found exactly what I was looking for. The staff there were super knowledgeable and helpful, which I really appreciated. The ordering process was easy and quick, so my shopping experience was stress-free. The prices were fair for the quality of the products, and my order arrived right on time. Overall, I'm really happy with my purchase and the excellent service I received from Rugged Outdoors.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Patagonia products

P

33 reviews

10.0
Overall Rating
Would buy here again
Yes

I just bought some outdoor gear from this store and I gotta say, I was super impressed. The prices were awesome, especially for the brand I wanted. The customer service was top-notch, especially Lesley who was so helpful and quick to answer all my questions. And the shipping was crazy fast, ordered and shipped on the same day. I'll definitely be coming back to shop here again!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Great deal on hiking boots

A

2 reviews

10.0
Overall Rating
Would buy here again
Yes

Got my hiking boots at an amazing price, and they showed up super fast and in mint condition. The quality of the boots totally surpassed what I was expecting, and I'm just thrilled with my purchase. Definitely suggest this store for anyone looking to gear up for outdoor adventures!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Hiking boots

R

4 reviews

9.5
Overall Rating
Would buy here again
Yes

I just bought a pair of hiking boots from Rugged Outdoors and I am so happy with them. They are comfy, strong, and have awesome grip which is perfect for my outdoor trips. The service I got was amazing, the staff really knew their stuff and helped me pick out the right size and fit. The price was reasonable for such good quality and the delivery was quick. I totally suggest Rugged Outdoors for anyone looking for outdoor gear and clothes.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Patagonia fleece pullover

W

9 reviews

10.0
Overall Rating
Would buy here again
Yes

I recently had a terrible experience ordering a Patagonia fleece pullover directly from their website. After waiting twelve days without any updates on my order, I had to reach out to their customer service on Twitter to find out that the item was out of stock. Feeling frustrated with the lack of communication and slow service, I decided to search for the same product elsewhere. That's when I came across Rugged Outdoors and thought I'd give them a shot. I was pleasantly surprised to see that Rugged Outdoors not only had the item in stock but also offered free shipping, something Patagonia didn't provide. What impressed me the most was how quickly Rugged Outdoors processed and shipped my order. The same day I placed my order, my package was already on its way through UPS 2nd day shipping. In just a couple of days, my fleece pullover will be in my hands, well before summer comes around. The efficiency and customer service at Rugged Outdoors were far better than my experience with Patagonia, and they have earned a loyal customer in me.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Purchased hiking boots

S

18 reviews

9.5
Overall Rating
Would buy here again
Yes

I recently got a pair of hiking boots from Rugged Outdoors for my trip to the Rocky Mountains, and they were amazing. They were comfy, tough, and kept my feet nice and dry no matter where I trekked. The staff there were super nice and helped me find the perfect pair. I'm so pleased with my purchase!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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About Rugged Outdoors

Rugged Outdoors is an online outfitter of gear and apparel for active outdoor enthusiasts and urban adventurers. Established in 1947, Rugged Outdoors is the e-commerce arm of a third-generation, family-owned brick-and-mortar outdoor store in Illinois. They offer a wide range of products including footwear, sportswear, outerwear, and equipment for men, women, and children. Their knowledgeable staff, many of whom have been with the company for years, are dedicated to providing excellent customer service. Customers can expect fast delivery and a wide selection of high-quality products for all their outdoor adventure needs.

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Contact Information

🌐 ruggedoutdoors.com

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Last update: November 29, 2024

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