Ritual - Reviews and experiences
Dec 2023-Apr 2024
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (5)
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Subscription opt-in issue
Subscription opt-in issue
ServiceI had a really bad experience with this company. They signed me up for a subscription without asking me, and when I wanted to cancel, Jan from customer service was rude and argumentative. It was honestly one of the worst experiences I've ever had with a company, and I definitely wouldn't recommend them to anyone.
Referral program without rewards
Referral program without rewards
ServiceI can't believe how bad the customer service is here. I've been trying to get my referral rewards for weeks and it feels like I'm getting nowhere. They just keep asking for the same info, like they don't want to give me what I deserve. It's super frustrating. I'm looking for a new place to give my business to.
About Ritual
Ritual is a digital commerce company that operates in the food industry, particularly known for its mobile ordering platform which connects restaurants with customers to facilitate takeout orders. Founded in Toronto, Canada, in 2014 by Ray Reddy, Larry Stinson, and Robert Kim, Ritual aimed to streamline the process of ordering and picking up food, making it convenient for users to place orders at local eateries through their app and skip the line when picking up. Initially, Ritual focused on the Toronto market but has since expanded its services to cities across Canada, the United States, and globally. The company emphasizes local discovery, allowing users to explore new dining options in their vicinity while providing a seamless pickup experience.
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Last update: November 29, 2024
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