Ribble Cycles reviews

Skeptical at first, support helped, fast delivery, now daily coffee

Hesitated to buy; staff helped — actually pretty surprised.

Started in May — delivery quick, team was solid

Half-asleep, noticed a commute hitch; staff quietly fixed everything, relieved

Saw it on a buddy's post, ordered, tipped my coworker; delivery smooth.

Unpacking, I tried it — surprisingly solid, neighbour had recommended.

Started day one; delivery slow, service won me over.

A bit skeptical from past delays, pleasantly surprised it arrived within a week.

Needed it for my aching back, delivery was on time, customer service helped, but stickers were peeling, still glad

I had doubts before buying; their steady, knowledgeable help eased them.

Was sceptical at first about another bike fit - needed it for chronic lower-back pain; staff fixed fit, surprisingly thorough.

Halfway through a rainy commute I realized this bike actually changed my mornings — smooth shifts, comfy ride, now I use it for errands and weekend loops, pleasantly surprised.

Walked in because my old bike kept breaking; they sorted a test ride quickly. Felt solid under me, corners confident, seat slightly hard and chain a bit noisy, but perfect for daily commuting.

saddle was comfier than I honestly thought.

Sat watching the driveway and the bike arrived when they said it would. I needed this after a bad back and a messy move. Ordering was simple. Online chat helped with assembly — super clear. Delivery was smooth, and there was an extra Allen key tucked in, which surprised me.

I bought this after a buddy pointed me to the ad online. First few rides felt decent, but the rear derailleur was out and the headset was loose — took it to my local bike shop to get it sorted. Seller said bars aren't fitted for packing, which didn't add up. It works fine now after a tune, but yeah, annoying and avoidable.

Overall, I’m really happy with both purchases — honestly exceeded my expectations. I was a bit wary at first but both bikes arrived when they said, packing was great, and assembly was straightforward (took me hardly any time). I’ve put over 450 miles on the Allroad and it's exactly what I wanted. Customer service was solid too; shout-out to Vicky for sorting an order change and upgrade. If you’re thinking about it, don’t hesitate to ask them for help.

gravel bike or proper MTB, is the frame tough, will it get beat up on long rough runs, etc. After a handful of rides I’m actually kind of sold. It’s got a proper solid feel, no rattly bits, and what surprised me most was how composed it stays when the trail gets ugly. Took it over rutted forest tracks that I figured would make it sulk (I kept waiting for it to complain), and it barely missed a beat. Still peppy on pavement too. Small things impressed me — brakes feel steady, tyre grip was better than I expected — so yeah, glad I listened to my buddy.

Had a pretty good experience with the staff at Cribbs Causeway, whether online or in person. It was nice to be able to check out the bike up close, but it was a bummer that we couldn't test ride it in Bristol. Making the trip to Clitheroe just for a test ride is not really doable for us.

I ordered the CGR SL bike and was happy with how quickly it arrived. But I was let down when I discovered the front brake was spongy and the lever was too close to the handlebars. I sent two emails to customer service but haven't heard back, and I couldn't get through on the phone. I'm worried about my safety because of the faulty brakes.