Puff It Up

Puff It Up - Reviews and experiences

Average rating
9.6 /10
Based on 17 reviews
Nov 2023-Feb 2026
Star distribution
511x
45x
30
21x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
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Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (17)

Portable dry herb vaporizer

Service

Puff It Up is such an amazing company that knows how to treat their customers right. Their customer service is top-notch, and the staff really goes above and beyond to make sure you're happy. I've told a bunch of people about Puff It Up, and now they're all loyal customers too. Thanks for always going above and beyond, Puff It Up!

Herbal vaporizer purchase

Service

When I got my herbal vaporizer from Puff It Up, I was so impressed with the customer service. Zach S. and the rest of the team went above and beyond to help me out. They had great knowledge and always responded quickly. Zach even took the time to explain things in detail, much better than any other company I've dealt with before. He sorted out all my problems and made me feel really valued as a customer. Because of Zach and the great folks at Puff It Up, I'll be coming back as a customer for life. Thanks a lot!

Vaporizer

Service

Listen, my first experience with this place was a bit of a disaster, but they really turned it around. I had a disagreement with one of their employees, but they made sure to make it right. The representative I spoke with went above and beyond to make things right and completely changed my opinion about them. Can't argue with that.

Vaporizer and accessories

Service

Puff It Up is definitely the best online shop for vaporizers and accessories, eh. Their customer service is amazing, they always go the extra mile to make sure you're happy with your purchase. I've tried other online stores before, but I always end up going back to PIU because of their exceptional service. Their prices are good, and their delivery is always quick and dependable. I definitely suggest Puff It Up to anyone looking for quality vaporizers and accessories, eh.

Dry herb vape purchase

Service

Yeah, so I had a bit of a rocky start with my dry herb vape purchase, but man, the customer service totally came through for me. The people at this place really know how to take care of things and make sure you're satisfied. The product showed up in perfect condition, and the shipping was super quick. If you're looking to buy this kind of thing, this is definitely the place to check out. They've got awesome deals and discounts as well.

Excellent customer service

Service

I had a great time every time I shopped here. The customer service at this store is amazing. They give lots of ways to get in touch and even have a phone number you can call. Their service is so handy and trustworthy, I keep coming back. I totally suggest checking them out if they have what you need.

Dry herb vaporizer

Service

I am so thrilled with the amazing service I got from this Canadian company! The staff, especially Alex and Steve, are absolute gems. Their commitment to giving top-notch customer service and making sure all my needs were met really blew me away. This family-owned business has such a warm and welcoming vibe that truly makes them stand out from the rest.<br><br>Alex and Steve were not only great to deal with, but the range and prices of products at this place are fantastic. They have such a variety of options that suit everyone's needs and tastes, making it super easy for me to find exactly what I was after. The prices are fair and competitive, ensuring that I always feel like I'm getting great bang for my buck.<br><br>Hats off to the team at the store! Keep up the amazing work, and I'll definitely be raising a glass in appreciation of your exceptional service.

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About Puff It Up

Puff It Up is a retail company specializing in the sale of vaporizers and related accessories. Founded in 2007, the company has built a reputation for its customer service and for offering a wide selection of products, ranging from portable to desktop vaporizers, from various well-known brands. Puff It Up is recognized for its commitment to providing detailed product information and guidance, ensuring customers make informed decisions suited to their specific needs. The company operates primarily online, serving customers across various regions.

Contact Information

290 kingsbury grade #5

89449 stateline

United States

📧 help@puffitup.com

☎ 800-420-4237

🌐 puffitup.com

Last update: February 25, 2026

Website (Partner link)

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