
Proviz - Reviews and experiences
Nov 2023-May 2024
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (28)
Loading reviews...
Customer service experience
Customer service experience
ServiceAs a customer, I gotta say, the customer service in this place is amazing, eh! I had a little problem with my order not long ago, and they fixed it up real quick and efficient-like. They kept me in the loop the whole time, which was great. The way they took care of my issue was really impressive and shows they really care about their customers. If I could, I'd give them more than 5 stars for sure!
New jacket, awesome service
New jacket, awesome service
ServiceOh man, I gotta tell you about this awesome lady Zoe! She was so chill and totally helped me get a new jacket while returning my old one without any hassle. She really listened to me and went out of her way to assist me. I was honestly so stoked with the service she provided!
gloves replacement
gloves replacement
ServiceTheir products are really great, but I did run into a little problem with a pair of gloves. So I sent a quick email with a photo, and they right away sent me a brand new pair with no hassle at all. Their customer service is just fantastic.
Customer service experience
Customer service experience
ServiceSo I had a little problem with my order cause some stuff was out of stock. It was kind of a bummer, but the customer service I got to fix it was top-notch. It was such a relief to talk to a real person who helped me out right away. And they got back to my emails super fast, showing they really care about keeping us customers happy. For sure I'm gonna order from them again, all thanks to Matthew and his awesome service.
Defective product resolved quickly
Defective product resolved quickly
ServiceHad a problem with my backpack, so I reached out to customer service. They got back to me really quickly and Zoe was super helpful. She managed to fix the issue right away. Now, just waiting for the new bag to arrive.
Reflective jacket purchase
Reflective jacket purchase
ServiceThe customer service at this place was amazing! They were so quick to answer all my questions and were super friendly. I was really impressed with how fast they processed my order - I put it in on a Friday and got it by Monday. Plus, the reflective jackets they sell are top-notch quality, can't beat it!
About Proviz
Proviz is a company specializing in the design and manufacture of innovative high-visibility and reflective sportswear and accessories. Founded in 2008 in the United Kingdom by brothers Anthony and Rupert Langly-Smith, Proviz was created to address the need for enhanced safety wear for cyclists and runners in low-light conditions. Their product range has since expanded to cater to a wide variety of outdoor activities, ensuring users are visible and safe in all lighting conditions. The company has gained recognition for their quality and design, earning accolades and a growing global customer base.
Contact Information
Categories Proviz
Related companies
Last update: November 29, 2024
Website (Partner link)Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.




Comments
Be the first with a response!