Proviz

Proviz - Reviews and experiences

Average rating
9.2 /10
Based on 28 reviews
Nov 2023-May 2024
Star distribution
58x
418x
31x
21x
10

Review transparency

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Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (28)

Super cool reflective sports gear

Returns & Refunds

I bought some really cool reflective sports gear, but it didn't fit the person I was going to give it to as a gift. Thankfully, returning it was a breeze and I got my money back right away! I'm definitely going to shop here again because they have amazing stuff at great prices.

Changing robe falling apart

Returns & Refunds

My changing robe started falling apart just after 5 months of using it, which is really not cool for how much I spent on it. When I got in touch with customer service, they just kept telling me about their 3-month warranty instead of owning up to it. They only gave me a crappy 20% off on a new one, but that's not fair when you think about how expensive it was in the first place. Like, why would I want to buy another one of their badly made things that barely lasts half a year?

My new jacket

Returns & Refunds

I recently purchased this awesome jacket that fits perfectly and stands out when cars go by. It's really well-made and keeps me warm and dry, but unfortunately, the zipper on the pocket broke after only 5 months. I was disappointed to learn that the warranty only covers 3 months - not fair!

Bought cool gear

Returns & Refunds

I bought this really awesome gear from a store, but it started acting weird after a while. I let the folks at the store know about it and they quickly sent me a replacement. The new one is working great and I'm really happy with it! The gear is top-notch quality and the staff at the store are super friendly and helpful.

Waterproof cycling jacket order

Returns & Refunds

I ordered a waterproof cycling jacket as a gift but it ended up being too small. The company couldn't do a direct exchange, but they let me order the next size and they even offered free return shipping. They honored the original price too. The customer service was amazing, very fair and top-notch.

Cycling gear purchase

Returns & Refunds

I've been shopping from this company for a few years now, and even though their products are top quality, I find the sizing to be a real pain. Who wants to deal with constantly ordering and returning items just because they can't get their size right? It's so frustrating and really eats up a lot of time.

Reflective Cycling Jacket

Returns & Refunds

I recently bought a reflective cycling jacket from this company and I was really impressed with the customer service. The jacket arrived quickly and in perfect condition. However, I had a problem with the size and had to exchange it. I contacted customer service and they were so helpful and responsive. They gave me all the information I needed, which helped me through the exchange smoothly. I was really impressed with how efficient and dedicated they were to making sure I was happy. I would definitely suggest this company to anyone looking for top-notch reflective gear.

Cycling jackets - sizing issue

Returns & Refunds

I ordered two cycling jackets. One of them fit perfectly, but the other one was too big so I had to exchange it for a smaller size. I reached out to customer service and they got back to me quickly. Overall, I would recommend them.

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About Proviz

Proviz is a company specializing in the design and manufacture of innovative high-visibility and reflective sportswear and accessories. Founded in 2008 in the United Kingdom by brothers Anthony and Rupert Langly-Smith, Proviz was created to address the need for enhanced safety wear for cyclists and runners in low-light conditions. Their product range has since expanded to cater to a wide variety of outdoor activities, ensuring users are visible and safe in all lighting conditions. The company has gained recognition for their quality and design, earning accolades and a growing global customer base.

Contact Information

🌐 www.provizsports.com

Last update: November 29, 2024

Website (Partner link)

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