Prive Revaux - Reviews and experiences

Let me tell you, the quality of the glasses I got from this place is top-notch, way better than those generic ones at the drugstore. The styles are on point, and the prices are pretty reasonable compared to other brands. I've snagged a few pairs during their BOGO sales and have been happy with what I got. But, here's the catch - their customer service is a total flop. I ran into a problem with my order and trying to reach out to them was a huge headache. No phone support, and their "live chat" just told me to shoot them an email. It took me a bunch of emails just to get them to switch out a wrong color they sent me. The lack of communication and efficiency when dealing with customer issues is just awful. It's really surprising to see a brand linked to someone like Jamie Foxx operate in such a way. Feels more like a cheesy Chinese glasses scheme than a trustworthy company.