Priority Bicycles - Reviews and experiences

The folks at this bike shop really know what they're talking about. I had a fantastic time buying my new bike from them. They were super helpful, professional, and didn't mind answering all my questions. I felt good about my purchase because they really knew their stuff. Plus, their customer service was excellent. They were so nice, ready to help, and made the whole buying experience simple and hassle-free. I would definitely suggest this shop to anyone looking for a new bike.

I just bought a couple of electric bikes from this spot and let me tell you, they're amazing! These bikes are decked out with awesome features, especially the Enviolo trekking hub which guarantees a super smooth and fun ride every time. There were a few little problems when the bikes showed up, but thankfully it wasn't the store's fault. The customer service squad helped us out fast and took care of everything in a jiffy. All in all, it was a fantastic experience and I highly recommend it.

My experience with Priority Bicycles was absolutely amazing. What really stood out for me was how Priority backs up their products. The customer service I got was excellent; I've never received such great service from any company. About a year and a half ago, I bought the 600 model and I've already ridden over 7000 miles on it, still using the original Goodyear tires and belt. Even though I had some problems with the WTB wheels, Priority supported their product and made sure I was looked after.

My recent experience buying a new bike was amazing. From ordering online to getting it fixed at the store, the customer service was excellent. Sadly, after only four days, my new bike broke because of something unexpected. I emailed the customer service team and they replied quickly and were really helpful. They really went out of their way to help me, showing kindness, thoughtfulness, and lots of knowledge in solving my problems. I especially want to shout out Chad for being so supportive. Working with the team at Priority Bicycles was a great experience, and I'm thankful for the amazing customer service I got.

The bike I ordered had a minor issue with the clamp for the headlight, but Priority quickly sent me a replacement and helped me fix it. Their customer service is really good, always there when I need them. They even sent me videos to help me out with any questions I had. Priority really believes in their product, and it shows. I'm grateful for the effort they put in to make sure I'm happy with my purchase. They also gave me some great tips on how to properly adjust the bike for a better riding experience, which I found super useful. The bike itself is top quality, gives a smooth ride and easy gear changes. I think it's a purchase that will last for years and give me lots of fun rides. Their showroom in New York is amazing, and their website is super detailed and easy to use.

I've had my low maintenance bike for two years now, and I'm still in awe of how little upkeep it needs. Last week, I had to swap out a part of the front fender, and the customer service I got was excellent. The crew at Priority Bicycles made sure I got the part quick and answered all my questions right away. Overall, I've had a great experience as a customer, and I can't recommend their products and services enough.