Pretty Litter

Pretty Litter - Reviews and experiences

Average rating
9.2 /10
Based on 29 reviews
Oct 2023-May 2024
Star distribution
53x
425x
31x
20
10

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Reviews (29)

Quick resolution of delivery issue

Service

I had a little hiccup with my delivery, but gotta say, the customer service team really came through for me. They were on it right away, fixing the problem and making sure it wouldn't happen again. The service was top-notch, and the product itself was great. The team really showed they care about their customers, and I'm grateful for all their help.

Fantastic customer service and the ONLY litter my cats love!

Service

I gotta tell ya, Pretty Litter has the absolute best customer service around. They really go the extra mile to make sure you're happy with what you're getting. I had a few questions about their product and the team was super knowledgeable and helpful. Plus, their litter is the only one my fussy cats will actually use. I'm really thankful for Pretty Litter and I'll definitely keep coming back as a loyal customer.

Monthly subscription for cat litter

Service

I recently decided to try out a new cat litter subscription service and found this company. What caught my eye was their BOGO deal so I thought I'd give it a try. But when I tried to place my order online, my antivirus software flagged their website as a possible threat. After a few unsuccessful tries, I decided to call customer service for help. I spoke with a rep named Ely, and she was amazing. She was not only super nice to chat with, but she also helped me place my order and explained all the subscription choices patiently.

Monthly litter purchase

Service

Every month, I always make sure to order my monthly litter supply from this company. They not only provide top-quality litter that keeps my kitty happy and healthy, but they also have a new food bundle that I'm excited to try out in June. The focus on my furry friend's health is what makes this company stand out. Their customer service department is amazing - they always go the extra mile to help me with any questions or concerns I might have. I'm so thankful that I found this great company, and I know I'll be a customer for life. Thanks for prioritizing my kitty's health!

Monthly subscription add-on

Service

I just reached out to customer service to add something to my monthly subscription, and I was really happy with how fast they got back to me. In just a few hours, they sorted everything out for me smoothly and quickly. The person I talked to was super helpful and really knew their stuff about the product and different subscription choices. I felt like they took care of my questions in a timely and professional way.

Odor control litter

Service

I gotta say, the customer service at this company was top-notch. Claude really knew his stuff when it came to all the different litter options. He paid attention to my worries about keeping odors under control and gave me some great suggestions that were personalized just for me. His kindness and friendly attitude made the whole experience enjoyable. If I could, I would definitely give him more than five stars!

Clumping litter purchase

Service

I just tried out the clumping litter from this company, eh, after sticking with their original product for a while. I reached out to customer service through their chat, and Raj helped me out real quick. He was super efficient and even thanked me for sticking with them. I'm pretty excited about the new product, hoping it lives up to the quality of their current litter that I've always been happy with.

Account issue, friendly, knowledgeable

Service

Hey, so I had a small issue with my account when I placed my order. The team at this place was really friendly and knew exactly what they were doing. I was impressed by how quickly and efficiently they fixed my problem. It was definitely a good experience overall.

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About Pretty Litter

Pretty Litter is a company that specializes in producing advanced cat litter designed to monitor feline health. The litter changes color in response to various health indicators present in a cat's urine, such as acidity or alkalinity levels and the presence of blood, which can signal potential health issues. Launched in 2015 by Daniel Rotman, who aimed to create a product that would not only make pet care easier but also help cat owners keep a closer eye on their pets' well-being, Pretty Litter merges the convenience of a lightweight, dust-free cat litter with the innovative feature of health monitoring. The company's unique approach to pet care has significantly impacted the pet care industry, offering pet owners peace of mind regarding their cats' health while simplifying litter box maintenance.

Contact Information

10250 Constellation Blvd, Floor 23

90067 Los Angeles

United States

📧 meow@prettylitter.com

🌐 prettylitter.ca

Categories Pretty Litter

Last update: November 29, 2024

Website (Partner link)

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