Pretty Litter - Overall Rating based on 29 reviews
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Crystal litter and dry cat food
The crystal litter and dry cat food from this brand are top-notch. The crystal litter has made a huge difference for us in managing litter box odors. It does a great job absorbing moisture and getting rid of any funky smells, which keeps our place smelling nice and clean. And as for the dry cat food, our cats can't get enough of it. Our older kitty, who used to scarf down her food and then throw it all up, hardly ever does that now. Both of our fur babies have kept a good weight since we switched to this food. All in all, we're super happy with how well these products work.
Quick resolution of delivery issue
I had a little hiccup with my delivery, but gotta say, the customer service team really came through for me. They were on it right away, fixing the problem and making sure it wouldn't happen again. The service was top-notch, and the product itself was great. The team really showed they care about their customers, and I'm grateful for all their help.
Quick clumping litter
The litter clumps really well and makes it easy to clean up after the cats. But I noticed that one bag didn't even last a month with multiple cats, and even two bags didn't cut it. It works fine at first, but once there's a lot of urine, it's not as good.
Fantastic customer service and the ONLY litter my cats love!
I gotta tell ya, Pretty Litter has the absolute best customer service around. They really go the extra mile to make sure you're happy with what you're getting. I had a few questions about their product and the team was super knowledgeable and helpful. Plus, their litter is the only one my fussy cats will actually use. I'm really thankful for Pretty Litter and I'll definitely keep coming back as a loyal customer.
Monthly subscription for cat litter
I recently decided to try out a new cat litter subscription service and found this company. What caught my eye was their BOGO deal so I thought I'd give it a try. But when I tried to place my order online, my antivirus software flagged their website as a possible threat. After a few unsuccessful tries, I decided to call customer service for help. I spoke with a rep named Ely, and she was amazing. She was not only super nice to chat with, but she also helped me place my order and explained all the subscription choices patiently.
Monthly litter purchase
Every month, I always make sure to order my monthly litter supply from this company. They not only provide top-quality litter that keeps my kitty happy and healthy, but they also have a new food bundle that I'm excited to try out in June. The focus on my furry friend's health is what makes this company stand out. Their customer service department is amazing - they always go the extra mile to help me with any questions or concerns I might have. I'm so thankful that I found this great company, and I know I'll be a customer for life. Thanks for prioritizing my kitty's health!
Clumping Litter not suitable for Litter Robot
The clumping litter from here doesn't work well with the Litter Robot because it gets all stuck on the rubber lining and turns into this cement-like mess that's super hard to clean. Even soaking the globe in water for a whole day doesn't get rid of all of it. But hey, it's all good for a regular litter box since it doesn't stick to the plastic!
Monthly subscription add-on
I just reached out to customer service to add something to my monthly subscription, and I was really happy with how fast they got back to me. In just a few hours, they sorted everything out for me smoothly and quickly. The person I talked to was super helpful and really knew their stuff about the product and different subscription choices. I felt like they took care of my questions in a timely and professional way.
My litter subscription
I really like my cat litter! It always arrives on time and it's really easy to change my order if I have to. The customer service online is great too! Not to mention, the litter never smells, which is awesome. It's also very easy to clean up. But the best part is that my cat really enjoys it!
Odor control litter
I gotta say, the customer service at this company was top-notch. Claude really knew his stuff when it came to all the different litter options. He paid attention to my worries about keeping odors under control and gave me some great suggestions that were personalized just for me. His kindness and friendly attitude made the whole experience enjoyable. If I could, I would definitely give him more than five stars!
Self-cleaning cat litter
As someone who's been a customer for a long time, I've been using this self-cleaning cat litter for a while now and I gotta say, I'm really impressed. At 74 years old, this product has made my life a whole lot easier compared to dealing with the heavy traditional stuff. And the best part is, it doesn't stink up the place even if I forget to clean it for a day. It's been a total game-changer for me.
Cat litter purchase
I had to send back a box of cat litter after my cat passed away, and I was so impressed with how quickly they dealt with it. They were really compassionate and made the process easy during a tough time. The Pretty Litter itself was amazing - I've tried a bunch of other brands but this one was the best. After a few weeks of use, there was no smell at all coming from the litter box, which was a huge relief since it's in my bathroom. The color-changing feature also helped me monitor my cat's health, which was a great extra touch.
Pretty Litter
Oh my gosh, Pretty Litter is amazing! I can't believe how long it lasts without any smell, seriously. I did what it said on the instructions and it worked perfectly. No yucky litter smell for weeks, it's like magic!
Recent purchase for our 2 rescue cats
We've been using this litter for years with our old cats and it always does the job well. The lightweight crystals keep the smell under control and make cleaning easy. It even changes colour to show if anything's up with our cats' health, which is nice for peace of mind. Sending some to my folks in Oregon was an easy decision since they've also seen how great it is with their own cats.
Quick and effective cat litter
I just bought this cat litter from this company, and let me tell you, I am super impressed. The litter is top-notch; it doesn't clump or make any dust, so it's super easy to clean up. I also love the health monitoring alert system they have with different colored indicators to help me keep an eye on my cat's health. It's such a relief to know I'll get an alert if something's up with my furry friend. And the customer service team is just amazing - they're always quick, nice, and really know their stuff about their products. Overall, I'm really happy with my purchase and would totally recommend this product to other cat owners.
Clumping litter purchase
I just tried out the clumping litter from this company, eh, after sticking with their original product for a while. I reached out to customer service through their chat, and Raj helped me out real quick. He was super efficient and even thanked me for sticking with them. I'm pretty excited about the new product, hoping it lives up to the quality of their current litter that I've always been happy with.
Innovative cat litter
This new cat litter has been a game changer in my house, eh? It's not just about getting rid of stinky smells, it's also making sure my cat is feeling good and staying healthy, you know? And the handy colour chart helps me keep an eye on my cat's well-being, which really puts my mind at ease. Even though my cat has learned to use the toilet (can you believe it?), I'd still give my stamp of approval to this litter for all cat owners out there!
Effective litter, timely delivery, expensive
I gotta say, I was really impressed with the litter I bought. It did a great job at keeping smells under control, and it lasted a whole month, which was a nice surprise. The delivery was on time, so that was a big plus because I knew when to expect it. But gotta be honest, the price was a bit steep for my budget as someone on a fixed income. Had to cancel my subscription since I needed that money for something else. Overall, I'd recommend this product to those who can afford it, it really does what it says. Thanks to the company for the quality product and service.
Litter that changes color if my cats get sick
OMG, this litter is amazing! I've had cats forever, and this litter is a total game-changer. It changes color if my kitties get sick, so I can quickly see if something is wrong. Can you believe it - I actually look forward to cleaning the litter box now? It's like a superpower for cat parents! Thank you so much, you're a lifesaver!
Great quality cat litter, affordable, fast customer service
This cat litter is seriously amazing! It's great at keeping smells in check and soaking up any messes. Plus, it's super affordable which is a big win for us cat parents watching our wallet. The customer service team is so friendly and quick to answer any questions, which makes buying it a breeze. And to top it off, they even threw in a free toy for my fur baby, which she loved!
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