Popilush - Reviews and experiences

Avoid Popilush like it’s a group text from your ex.

Their clothes run so small you'd think they were designed for exceptionally fashion-forward garden gnomes. And despite the giant, glowing “NO HASSLE RETURNS!” plastered all over their site, the fine print basically says, “Haha, just kidding.” Translation: you buy it, you own it—whether it fits a human or not.

I just dropped over $150 on items I cannot wear, cannot return, and cannot even regift unless I suddenly befriend someone the size of a medium-sized baguette.

And let’s talk about the mystery box, which should be renamed the disappointment cube. Normally, a mystery item is supposed to feel like a fun treat—something with more value than what you paid, right? Not here. Their $29 mystery box included an item listed for $30, but they run nonstop 10–20% discounts, meaning the “mystery” was that I actually paid more for it. Stunning twist! M. Night Shyamalan could never.

Customer service? I’ve been emailing them for a week. It took six full days for someone to respond—longer than it takes to ship a package across the globe by carrier pigeon.

“No hassle”? Absolutely everything they do is a hassle. A choose-your-own-frustration adventure.

We all have choices about where we spend our money. Popilush had their chance. They blew it. Hard.

I just had to bring back a dress I bought, and the customer service team was quick to help me out. Even though I returned it because it didn't quite suit me, I was blown away by how nice the dress looked and how well it was made. The whole return process was easy and went without a hitch.

I just returned something to the store and it was really easy. Popilush gave me a few choices on how to return or exchange the item, which was nice. The only little problem was that the wording of the options was a bit confusing, but customer service helped me out and I was able to return the item and get what I wanted. Overall, I was happy with how everything went and the help I got from the staff was great.

The dress I ordered looked just like in the picture, but I messed up the size, so I had to swap it for the right one. The customer service was top-notch - they were super helpful and fast in helping me out with the exchange. The new dress came quickly and I was really happy with how it looked and fit. I got a ton of compliments when I wore it.