Petcaresupplies - Reviews and experiences

I spotted this after a friend recommended it. First impression was messy. No confirmation email, but order status showed "shipped" with no tracking. A week went by. No calls, no package. Then I got an automated refund because they couldn't verify me as a first-time buyer — apparently they tried to call. I never saw that message. The turning point came when I phoned support. A real person dug in, apologized, explained what happened and arranged to resend the meds same day with a small discount. They later sent tracking info. Package arrived two days later. I'm relieved and grateful it got sorted and I even told my neighbour about it. Not perfect, but it worked out.