Oxygen Reviews

: 20
60% Would buy here again

Most relevant positive review

  2024-04-25
Baracuta G9 jacket
I called the store yesterday to sort out a payment problem with my bank when I was buying a Barac...Read on
Alexander Bahringer

Most relevant negative review

  2024-04-26
Ordered a shirt online
Yeah, so I ordered this shirt online and I even paid more for it to come really quickly, but it d...Read on
Labadie

Review with most votes

  2023-11-22
Michael Kors Bag purchase
I just bought a Michael Kors Bag from this store, and I gotta say, their service really impressed...Read on
Miller Connelly

Reviews (20)

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    Baracuta G9 jacket

    I called the store yesterday to sort out a payment problem with my bank when I was buying a Baracuta G9 jacket. The guy I talked to was really helpful and made sure the jacket was still in my cart. I followed his tips, placed my order again, and got the jacket the next day. Their customer service was top-notch, and the delivery was right on time. I'm super happy with how everything went and will for sure suggest this store to my loved ones. The jacket is amazing quality, and I couldn't be happier with my buy.


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    Ugg boots purchase

    I gotta admit, I was a bit unsure about ordering from this store 'cause of some not-so-great reviews I read. But hey, I took a chance and ordered a pair of boots anyway. And you know what? They showed up real quick, in just 2 days, and the price was pretty sweet too. Gotta give credit where credit is due, the service I got from this store really impressed me. Despite my doubts at first, I'm actually happy with my purchase and I'll definitely think about ordering from here again in the future.


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    Michael Kors Bag purchase

    I just bought a Michael Kors Bag from this store, and I gotta say, their service really impressed me. The bag looked even nicer in real life than in the pictures on their website. It got to me super quick too - less than a day from when I ordered it to when it showed up at my door. I live pretty far away from them and it was a weekend, so I was really happy with how fast it arrived. All in all, I can't find any faults with this company when it comes to ordering and delivery.


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    Stylish clothing options

    I really love shopping at Oxygen clothing! I wasn't sure about spending money on designer clothes at first, but this store has totally convinced me otherwise. Being a busy mom with a partner who's not into my fashion choices, discovering this online store was like a blessing. They have such a great selection of styles and deals that make me feel like royalty. And their delivery is always spot on!


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    Clothing item

    I bought some clothes from this company and the customer service was not good at all. They were quick to respond about sending the item and giving me a refund, but they completely ignored my emails about getting a refund for the postage I paid to send it back. It's not right for a company to ignore customers like that and not follow the rules for distance selling. I also noticed they only put positive reviews on their website, which is misleading and hides any negative feedback.


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    Ordered a shirt online

    Yeah, so I ordered this shirt online and I even paid more for it to come really quickly, but it didn't show up until Monday! And when I finally got it, it was nothing like what I thought. The quality was so bad, it was like a cheap cleaning cloth! Definitely not worth it. I'm avoiding buying from them in the future, they're so shady with their two company names. Just really disappointing, you know?


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    Ugg boots purchase

    I just bought a pair of Ugg boots online and it was a really good experience. Ordering was simple and I liked getting email updates about my order. The delivery came fast and was secure, they even left it with my neighbor like I asked. The Ugg boots were just like they were described and I got them for a good deal. I'm really pleased with my purchase and would definitely suggest shopping here.


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    Three shirts

    So, recently I bought three shirts from this store. Even though I read some bad reviews, I gotta say I had a good experience. The shirts came the very next day and were just like they were advertised - real Ralph Lauren shirts. I was happy with the quality of the shirts and how quickly they were delivered. I'll definitely think about using this service again next time I need some clothes.


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    Hugo Boss long sleeve T-shirt

    I just bought a long sleeve T-shirt from this store. I was searching for a particular design and checked prices online. Turns out this store had the best deal. Ordering was easy and I got email updates on the delivery. The shirt was even better than I expected, both in quality and design. All in all, great customer experience and I'm really happy with my purchase.


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    Expensive Barbour jacket purchase

    I just bought this really pricey jacket from the store and everything went super smoothly. The ordering process was quick and easy, and the jacket arrived really quickly and nicely wrapped. The company kept me updated at every stage which was awesome. I'd definitely recommend this company for their amazing service.


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    Jeans for partner

    So yeah, my partner and I went into this store because he wanted to try on some new jeans. The staff there were super nice when he was trying stuff on, helping him out and stuff. He ended up picking a pair, buying them, and we took them home. But when he tried them on at home, he realized they didn't fit right. We went back to the store and asked for a refund, but they said we could only get store credit since he tried them on there. We weren't happy about that, especially since we don't live close by and we don't like online shopping. The staff totally changed their tone with us once they knew we weren't buying anything, got kinda rude and dismissive. I get their policy and all, but it just seems old-fashioned and not very good customer service. Now we've got this store credit that we don't even want to use because of how we were treated. If they had just given us the refund, we probably would have kept shopping there. But now, we're not going back after we use up the credit.


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    Holland Cooper hat, damaged

    I just bought a Holland Cooper hat for $125 at Oxygen. But the hat arrived damaged because it was packaged poorly, so the top of the hat is all messed up. I got it as an Easter gift, and it looks like the quality might not be so great, or it could even be a fake. I'm going to get in touch with the company to sort out this problem.


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    Paul Smith top

    As a customer at Oxygen, I gotta say, their next day delivery service is a total mess. My experience ordering a Paul Smith top was really disappointing. I paid for next day delivery, but what I got was a pair of shorts for a 5-year-old. It's not cool and makes Oxygen look bad. I suggest folks steer clear of this unreliable delivery service.


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    Quick and efficient coat purchase

    I ordered a coat on Monday afternoon and it was shipped within the hour. I got it the next afternoon and the quality is great, plus the price was the best I could find. I definitely recommend this online store and I'll be coming back for sure.


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    Jumper purchase

    I bought a sweater that I had to return because I didn't even wear it once. The customer service was terrible, they took 4 weeks to give me my money back. They kept saying they needed to check security footage, but it seemed like they weren't doing anything. I definitely won't be shopping there again.


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    Hugo Boss shirt on sale

    I was kinda stressed my order wouldn't come 'cause of bad reviews, but it arrived just 2 days later and I snagged a sweet deal on a Hugo Boss shirt!


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    Express delivery order delayed

    I made an online order for express delivery but it's been 5 days and I still haven't gotten my parcel. The courier service hasn't even received it yet. There's been no updates or communication about what's going on and I can't even cancel the order on their website, which is super inconvenient. I just want efficient service and clear communication if there's any problems with my order.


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    Barbour shoes purchase

    I bought some shoes online not long ago and got sent two different sizes. Customer service was no help at all and said the shoes were already worn when I asked to exchange them. They even hung up on me when I said I was recording our chat. I'd steer clear of this company.


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    Trainers purchased

    I was kinda worried at first because of some bad reviews, but I'm so glad I went ahead and ordered. My new sneakers came really fast and were well wrapped up. Ordering was easy and I got an email right away confirming everything. I'll definitely be buying from them again.


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