Outdoor Play

Outdoor Play - Reviews and experiences

Average rating
9.4 /10
Based on 27 reviews
Oct 2023-May 2024
Star distribution
512x
414x
31x
20
10

Review transparency

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Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (27)

Outdoor gear

Service

I just bought some new outdoor gear from Outdoor Play. I was a bit worried at first because of a bad experience with a return in the past, but I have to admit their customer service has definitely gotten better. They responded really quickly and positively to my feedback, which was a nice surprise. The staff, especially Andrew, were super helpful and friendly when I placed my order. Even with everything going on in the economy, Outdoor Play has lots of products available for different outdoor activities.

Dry bibs and semi dry top

Service

I recently got myself a dry bib and semi dry top from this store, and I gotta say, they fit like a charm. I had to go up a size for the top, but besides that, everything was spot on. The quality of the gear is top of the line, you can just tell they're built to last. What really impressed me was the amazing customer service I got from this company. They not only sorted out a quick exchange for a bigger top, but they were so helpful, friendly, and even threw in a little extra discount. You can tell they're a group of folks who really love what they do and care about their products and customers. I'll definitely be coming back for more in the future!

Farmer John wet suit and NRS riptide paddling jacket

Service

I just bought some stuff from Outdoor Play and it was a fantastic experience! I ended up getting the wrong size for my farmer John wet suit and NRS riptide paddling jacket, but the staff there were super helpful in helping me fix my mistake. They were really nice and understanding, which made the whole thing easy and stress-free. The products I got were top quality and met all my expectations. I would totally recommend this company to anyone looking for marine gear with awesome service.

Malone Ecolight Sport Trailer

Service

Hey, so I recently bought this trailer from Outdoor Play, and I gotta say, I was pretty happy with how things turned out. I got the Malone Ecolight Sport Trailer, but unfortunately, it was missing a parts bag. When I got in touch with them about it, they really went the extra mile to make it right. The service I got was top-notch - they were super professional, friendly, and quick to fix the problem. I was really impressed with how fast they got in touch with the manufacturer and had the missing parts bag sent to me within a week. So yeah, they've definitely got a loyal customer in me now. Thanks, Outdoor Play!

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About Outdoor Play

Outdoor Play is a company that specializes in providing high-quality gear and apparel for outdoor activities such as kayaking, camping, and hiking. Established in 1995, it started as a small kayak gear shop in Oregon, USA, and has since expanded its offerings to include a wide range of outdoor equipment. The company aims to support and inspire outdoor enthusiasts by offering a curated selection of top-brand products along with expert advice to enhance their outdoor experiences. Outdoor Play is committed to promoting environmental stewardship and outdoor education, ensuring customers not only enjoy the wilderness but also understand the importance of preserving it for future generations.

Contact Information

3459 Guignard Drive

97031 Hood River

United States

📧 customerservice@outdoorplay.com

☎ 1-800-994-4327

🌐 www.outdoorplay.com

Categories Outdoor Play

Last update: November 29, 2024

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